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Inspiron 9100 Dual Display problem

post #1 of 5
5/17/04 at 6:51pm
Thread Starter 
I just got my inspirion 9100 and tried to hook up my seconary flat panel, but I had no output to the external monitor outs on the laptop (both DVI and VGA). I called Dell and spent 2 hours on the phone to India, and they decided to change the motherboard and video card. A week later I got the machine back and the problem still exists.

XP shows dual displays hooked up, and I can run my mouse right off onto the other monitor, but it doesn't detect any signal. If I change the monitor to my primary display (in settings/advanced/displays) the screen comes alive, but the laptop display goes all white with black lines on it. I have updated to ATI's latest drivers (moded for the mobile Radeon 9700) and it still does it - Catalyst drivers don't seem to fix it either.

Does anyone else have a similar problem? Is there any known issues with the Inspiron 9100 video outs?

I have been running dual displays on my old machine (Inspiron 5000) for 2 years without any issues, but the 9100 doesn't seem to want to work.

Help!!!

Warren
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post #2 of 5
5/17/04 at 9:59pm
I just tried it with a CRT on my 9100 and it worked as expected. I don't have a DVI display so I can't try that but the VGA output seems OK. I'd say you still have issues with yours.
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post #3 of 5
5/21/04 at 1:39pm
Thread Starter 
Thanks for trying!

I just got off another 2 hour tech support call and they actually admited there is a known issue with the Radeon 9700 in the Inspiron 9100. It is driver related and they are writing a new driver for this. I don't know if I believe them however...I tried ATI's most recent drivers to no avail...

He told me it would be a week or so, and he will email me the drivers as soon as they are available. Time to hurry up and wait!!

Warren
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post #4 of 5
5/21/04 at 5:32pm
Try the Omega drivers. The latest release seem very stable and Call of Duty runs without locking-up.
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post #5 of 5
5/21/04 at 9:45pm
Never had that problem with the dell drivers or the Catalyst drivers. Although I am using the analog out to my NEC flat panel, not DVI.

Make sure the refresh rate isn;t too high on the monitor output. Most LCDs want 60 Hz, and if you go higher than that it's out of range.
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