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I can’t believe I just broke my wife’s keyboard.

post #1 of 12
5/23/04 at 8:20pm
Thread Starter 
So ah let me tell you a little story, computer gets put on floor (this is asking for trouble ) left open (asking for more trouble ) next to the recliner (oh Lord ) well to make a long story short my cell phone slipped off of the arm rest and bounced off the keyboard taking with it the end key. So I guess I’m off to play with the kids at customer service.

Let this be a lesson to all.
Have a good one people.

p.s. any tips for getting just a keyboard sent out. I would rather that then pulling the drives and sending the chaise.
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post #2 of 12
5/23/04 at 8:35pm
Talk about rough sex!
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post #3 of 12
5/23/04 at 8:49pm
Cant you just replace the key? I did that when one of the keys from my sager broke in half. They just sent me the key and I put it in and presto.
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post #4 of 12
5/23/04 at 9:06pm
Is that defined as 'after-play'?
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post #5 of 12
5/23/04 at 9:08pm
Does she know about it yet?
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post #6 of 12
5/23/04 at 11:26pm
Well, fortunately or unfortunately, dell will send the entire keyboard, as it is just easier that way, rather than sending the specific key (keys can get mixed up, etc. making it an inefficient process, also, keys can easily get lost during shipping, costs....and the list goes on). Anyway, call Technical Support to replace the keyboard for you.
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post #7 of 12
5/24/04 at 12:53am
is the key broken? my left arrow key popped off and after some manipulation got it to snapped back in.
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post #8 of 12
5/24/04 at 4:13am
I have popped my keys on and off several times to clean behind them. Have a look behind to see if the scissor arms are still OK and the clips on the key are not snapped off.
If they are OK, remove the scissor arms from the keyboard and snap them into the appropriate clips on the back of the key. Then just line it up with the keyboard clips and push it firmly back into place, voila!
If any of the hings are broken then Dell will send out a totally new keyboard....
stu
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post #9 of 12
5/25/04 at 11:30am
sakor do u have pic of that i wouold love to take all my keys out to clean under them. but im veryscared i may break one. i my friend tried this on an old Latitued and the key broke. And if one of my keybrake would Dell send me other keyboard. i dont have no Damage accidental Protection. I do it with my Desktop just take out all the keys and clean it but a little scared to do it with the laptop.
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post #10 of 12
5/25/04 at 9:56pm
Quote:
Originally Posted by nootrak4
sakor do u have pic of that i wouold love to take all my keys out to clean under them. but im veryscared i may break one. i my friend tried this on an old Latitued and the key broke. And if one of my keybrake would Dell send me other keyboard. i dont have no Damage accidental Protection. I do it with my Desktop just take out all the keys and clean it but a little scared to do it with the laptop.
Unfortunately not. My Dad has my digital cam as he is currently working in London indefinately, and is building up a nice collection. You have to be careful and slow in prying them up, but I have yet to break one....

stu
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post #11 of 12
5/25/04 at 11:45pm
ok so if i do try this and it breaks if u call dell u think they would send me other one with out questions? or would i have to have some accidental warranty?
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post #12 of 12
5/26/04 at 6:13am
I suppose it would be fine if you just said it broke under normal usage...
stu
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