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Cracking Monitor Hinge - Page 2

post #21 of 636
6/13/04 at 12:33am
ALL OF you that have cracks on your Hindge.....are they getting longer? or are they saying the same size....is there any suggesttions on how to prevent another crack...or keep it from getting longer...??? thx
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post #22 of 636
6/13/04 at 3:05pm

From what I'm told, its a stress crack...

If your monitor goes up and down easily, it shouldn't form a crack. The unlucky few of us got monitors too tightly fastened and it put to much press on the plastic, giving us a pretty little crack. Luckily, though, I'm getting emachines to fix it (got the box to send it back in right next to me)
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post #23 of 636
6/13/04 at 6:51pm
stress crack or waht..crack is a crack..right? haha well...do you konw if it will eventually affect the LCD screen in anyway?...how do you get emachines to fix it?....how much it is costing you? thx.
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post #24 of 636
6/13/04 at 8:44pm

I got them to do it for free!!!

I talked to Dave, and they said it was covered by the warranty...others though say they were turned down, I guess it just depends on who you talk to...
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post #25 of 636
6/21/04 at 3:13pm
any updates on the cracked monitor hinge issue? i have a crack on the outer hinge to the right of the power button. the part of the hinge that is attached to the screen. is it superficial or does the screen really pivot on that plastic? i looked at weresharks pics and the screen is attached to two metal hinges on the base but i cant tell if the screen has a metal hinge also or if its just that ****ty plastic. thanks
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post #26 of 636
6/21/04 at 9:37pm
I just looked at mine. And it has a crack too. Left side.
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post #27 of 636
6/21/04 at 10:20pm
Mines actualy is growing, almost to the edge...Good thing emachines accepted it (I got the box to ship it, but will probably wait 3 or so more weeks...)
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post #28 of 636
6/21/04 at 11:12pm
Well come to think of it my 1 month old M6805 has also developed a crack on the left monitor hinge. It's about an inch long and so far doesn't seem to be too deep. It's past BB return period, what luck have folks had with eMachines on this issue?
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post #29 of 636
6/22/04 at 12:32am

A common flaw

Seems pretty interesting that most of the cracks are on the left side. Based on the number of folks reporting problems in this forum, I'm guessing that there are many more M680X notebooks out there with cracked hinges.

The only thing I am worried about in getting it fixed is that the screen I have is pixel perfect. And I am sure to fix this issue, they would just bolt on a new screen.

I guess I'll wait and see what develops.
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post #30 of 636
6/22/04 at 9:03am
Thread Starter 
Im going on roughly three weeks now since BB replaced my 6809. So far the hinge has not shown any signs of cracking. However I do not close the screen much anymore, unless Im going to take it with me.

Curtisdr:: I wouldn't worry to much about the pixels. Both my original and now the new one, have no dead pixels that I can detect. I think emachines seems to do good in this area.
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post #31 of 636
6/25/04 at 8:08pm
If one best buy will not take it back, take it back to another store.. The problem is, they really have no standard to determine what counts as abuse, and what counts as a defect, so it's really up to the person you talk to.. Best Buy is supposed to replace these laptops if defective during the period of the manufacturer's warranty.. THeir return policies are so complex though, that not even most employees understand them.. If you don't have another best buy in your area, try to exchange it another day, and speak with another person.
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post #32 of 636
6/26/04 at 1:22pm

Beware!!!!!

Sent My M6805 In To Get The Left Hinge Fixed And I Now Have A New Lcd
That Has A Dead Pixel!!!! I Cant Believe That They Would Replace A Little Piece Of Plastic With A New Lcd... I Am Pissed And I Know That There Is Nothing That I Can Do About It. I Would Rather Have The Cracked Hinge Than A Dead Pixel. Oh Well You Live And Learn...
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post #33 of 636
6/26/04 at 8:11pm
Wow, I just looked at the hinges on my 6809... BOTH are cracked!! I really really don't want to send this back (especially since it seems like I'll end up with a new LCD). Is it pretty well established that all they will do is change the monitor or will I get an entirely new machine? I have spent way too much time installing, OC'ing vid card etc to get a new system and start over....
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post #34 of 636
6/27/04 at 12:27am
The left hinge on my M6809 has since cracked. I have simply learned to accept it.
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post #35 of 636
6/27/04 at 12:45pm

New LCD

That's what I was afraid of. Getting a new LCD with bad pixels. And really, what better way for them to get rid of those screens with bad pixels than to put them on repaired notebooks? Nice going eMachines.

When I look at my cracked hinge, you can see that it extends from the outside down into the inside part of the pivioting mechanism. I don't see anyway for them to fix this without replacing the complete screen. Really burns me up.
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post #36 of 636
6/27/04 at 1:30pm
ehhh, if it makes you mad enough, get it replaced. Other then looks, though, the machine is perfect...
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post #37 of 636
6/27/04 at 2:29pm
I guess the question is, do we think that eMachines has resolved this issue or is it possible that I'll just have a cracked hinge on the new one in a few weeks?
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post #38 of 636
6/27/04 at 4:03pm
First off, greetings to all here, this is my first post.
Yep, here's another user who ended up with a cracked left hinge.
I purchased the 3 year performance plan through Best Buy. I took it back and they said since the laptop is so new and they're not getting parts for it they gave me a new one on the spot. Best Buy DID allow me to keep my old hard drive, so they saved me from reinstalling everything, backing up and everything.
I feel for the ones that went just with the eMachines warranty and now have to pay out of pocket for this repair. The main reason I purchased the Best Buy extended plan was for their darn good dead pixel replacement policy.

Better safe than sorry I always say
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post #39 of 636
6/27/04 at 11:10pm
Exact same problem, and this is my second one. The second one got a crack in exactly the same spot the first one did. I didn't photograph the first one but I'm going to photograph this one for comparison.
Those of you that are saying it's cosmetic, are you absolutely certain? It looks like if it continues to worsen, it won't be cosmetic. Besides, I don't think anyone that spends that kind of money should be expected to just accept a defect.
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post #40 of 636
6/27/04 at 11:32pm

Suggestions please!!!!!!1

I spoke to emachines about the dead pixel issue after i sent the laptop in to repair the monitor hinge. the said that they would fix it. anybody have any suggestions. the dead pixel is very small and only noticeable to an anal eye. it is in a quadrant, so do i send it and i hope the dumb tech guy will pay close enough attention to find the pixel and replace the lcd. also, how bad would it be if i did send and got a new one with even more dead pixels... and input/experience....
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