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Review - Area51m - The Utter Truth

post #1 of 15
Thread Starter 
Hi there.

I, like many people who use these forums, am an I.T. professional. With over 10 years experience figuring out ways to push IBM pcs to their limits in professional environments, I work as a digital audio and video consultant -designing, building and training technicians and staff members alike how to assemble and maintain professional digital media workstations. I've also worked on a fair amount of films, TV progs, documentaries, videos, professional music releases and installations.

Recently I got burned. I bought a laptop. I've bought laptops before, but this one was for a particularly special job - real time openGL demonstrations over long periods at shows. Bear in mind that i'm not talking about playing games here, I'm talking about proper professional computer usage such as display, editing and broadcast CG work. I was shocked to find that due to its design, it was incapable of performing at the advertised speed for longer than 10 minutes at a time. After months of testing and tweaking, i realised it must be due to incompetent thermal management.

The Laptop is a known name brand with a good reputation. Their technical team had the machine for two weaks after I demanded that they inspect it and give me a report. They have now admitted to me that this inability to stay on top speed is (and i quote) a 'technical limitation of the hardware' - and every laptop they produce has the same issue. Trading standards have been very helpfull - I am currently about to sue.

IN order to rectify my error in trusting an established name brand who manufacture their own laptop hardware (as opposed to a company who buy in third party products and sell with their own branding), I decided to try the area51m from alienware, for obvious reasons. I'm in the U.K., so the only other re-selling company that provides acceptable quality control are red submarine (who are a great company). They sell clevos identical to Sager. Red sub, however, are not graphics specialists, so my decision was made for me.

I was disturbed by the number of consumer complaints relating to the area51m. It concerned me that people seemed to be waiting for a long time to recieve a laptop which had been supposedly configured as a 'work of art' and tested 'to the limit', only to get a pretty standard clevo or uniwill laptop without manufacturers warranty or decent support. Other stories regarding faulty and untested hardware abound. Like it or not, these are the rumours surrounding alienware and the area51m.

I have to admit, i was harsh and rude when dealing with alienware. The more they tried to convince me that their machines were assembled on mars in some weird kind of hyperspace, and that I was lucky to even be able to think of buying one, the more I suspected them of the same type of con that i've witnessed so many times in the media industry and beyond. Talk up your product until it becomes the emperor's new clothes, and then ship some garbage - The same tactics that pornographers use.

Anyhow. I took delivery of an area51m yesterday.

I know how to break a machine. I've spent years melting boards in stress tests using avid and 3d studio for longer than 24 hour periods. I have my own software for assessing graphics performance, and have seen many a machine cave in after a couple of hours due to overheating.

Over the last 24hours, i've tested five different professional applications which require real-time openGL rendering, performed latency tests using my bespoke software, and generally had the area51m frying eggs like a skillit in hell.

And it rocks.

Believe the hype.

The most reliable portable machine I have ever tested. Full Stop.

Garbage man

Area51-saucer silver 3 gig 1024 ram radeon 128 9600 bla bla bla whatever as long as it runs hot for ever.
post #2 of 15
Music to my ears. Welcome aboard
post #3 of 15
It's good to hear that.
post #4 of 15
and a new alien emerges!
post #5 of 15
ROFL lemme guess, the first one was a Dell?
Enjoy your purchase. Even I'm starting to reconsider the AW over a Sager...
post #6 of 15
Thread Starter 
No, the initial laptop wasn't a Dell, as it happens..
post #7 of 15
WOW... that just turned me on... hold on, calling girlfriend on the other line... he he he...
post #8 of 15

I got screwed.

I'm not sure if this is an isolated case but I have also purchased an Area-51m the specs are as follows

INTEL PENTIUM 4-C 3.2 GHZ 800MHZ FRONT-SIDE BUS
2 512MB DDR PC2700 SO-DIMM
and a NVIDIA 5600FXGO WITH 128MB MODULE

as you wrote it does run hot and i have comeclose to burning a hole in my wood desk and useing it as a space heater. I play games and run test servers as well as donate processing power to the seti@home project.

After a couple of months it started to overheat pretty soon it restarted every fifteen minutes. I sent it back to Alienware and they replaced the cooling unit basicly the heatsink and fan. I go tit back and it ran fine. That was ten months ago. One month ago it stared doing the same thing I sent it back and they still havent sent it back. My warenty is up in three days and I have a feeling this will no tbe the end of the cooling problem.

Has anyone had similar problems?
post #9 of 15
Quote:
Originally Posted by Turmoil
WOW... that just turned me on... hold on, calling girlfriend on the other line... he he he...
post #10 of 15
Quote:
Originally Posted by solidvxv
I'm not sure if this is an isolated case but I have also purchased an Area-51m the specs are as follows

INTEL PENTIUM 4-C 3.2 GHZ 800MHZ FRONT-SIDE BUS
2 512MB DDR PC2700 SO-DIMM
and a NVIDIA 5600FXGO WITH 128MB MODULE

as you wrote it does run hot and i have comeclose to burning a hole in my wood desk and useing it as a space heater. I play games and run test servers as well as donate processing power to the seti@home project.

After a couple of months it started to overheat pretty soon it restarted every fifteen minutes. I sent it back to Alienware and they replaced the cooling unit basicly the heatsink and fan. I go tit back and it ran fine. That was ten months ago. One month ago it stared doing the same thing I sent it back and they still havent sent it back. My warenty is up in three days and I have a feeling this will no tbe the end of the cooling problem.

Has anyone had similar problems?
Make sure you keep the vents clear...I use a couple useless zip disks to raise the rear of the lappie and have only overheated a couple times. Use canned air every week or so to keep your vents dust free and you should be OK.
post #11 of 15
Very happy it worked out for you.
post #12 of 15
Quote:
Originally Posted by garbage
Talk up your product until it becomes the emperor's new clothes, and then ship some garbage - The same tactics that pornographers use.
Nice review man...but what was that all about? Huh!?
post #13 of 15
I love it when you guys talk about getting hot...oohh

Ok, I honestly don't mean that, but anyway! Welcome aboard, I love hearing about area51m's owning other systems.
post #14 of 15
wow i thought i was going to be really sad.......but then your twist ending made me shit my pants in a whirlwind of glee........
post #15 of 15
thanks, now im not going to buy anything else lol
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