Phases @ Alienware.com - Page 3

It's official

I've moved up to Phase 9 today so here is the out come so far.

Phase 1 -21 May 05
Phase 2 - 25 May 05
Phase 3 - 26 MAy 05
Phase 4- 30 May 05
Phase 5 - 4 June 05
Phase 6 - 6 June 05
Phase 9 - 14 June 05

Stay tuned to a Phase near you!

Thanks AlienRichard

Phase1 11th May
Phase5 2nd June
Phase6 3rd June
Phase8 11th June
Phase9 22nd June..... a big thanks to Rachael in Irish customer services,she got me off backorder and has stuck me on priority.

Hopefully the end is near.
vision

Joy Division = Old Order?

holy cow. what happened joy? I figured that you got your system and just left us like most people do. what kind of backoreder was holding you up?

same news...same batchannel

No mate....I've just been quietly waiting.

Rachael told me that there was a back order problem with my 2gb memory.Although I doubt this;as when I asked to change to 1 gb of memory(to get the order moving again)she said it would make no difference.Also then I'd be back at stage 1.

Unsurprisingly,I opted to wait it out.

Reading between the lines,I think there was no backorder,I just think there manufacturing dept is massively oversubscribed.(Obviously I don't hold customer services responsible for that.)Either way Rachael told me to ring back on Thursday(tomorrow)and she'd put me on priority Friday.
Anyway the phone call wasn't needed as I moved to phase 9 earlier than expected,hence the thanks.

Joy Division were the old order......thank god they're not new order.Bernard wants gassing for his recent murdering of Transmission on Later with Jules Holland.

Anyway,thanks for the intrest lads.
Vision

Woooohooooo

Shipped today....Oh roll on Monday.

Thanks again to everyone who helped or inquired,especially Rachael.
Cheers,
Vision

Well, try and enjoy your last weekend in the Phase forum. before ya know it, it will be Tuesday.

So it arrived last week in perfect condition,everything is as it should be and it does what it says on the tin.
Everything I throw at it...it just eats.It installed world of warcraft with all patches in about 45mins....FECK,my old comp took about 4hrs.Oh yeah and for anyone who plays world of warcraft....it just won't lag...not even on the bat rider out of UC.
I'm happy...I'd buy another,you just have to be VERY PATIENT.

Here's my spec:

[1] Aurora™ 5500

Operating System: Microsoft® Windows® XP Home Edition UK with SP2 - English
AlienRespawn: Alienware® Respawn Recovery Kit
Case: Alienware® Full-Tower Case - Saucer Silver
Power Supply: PC Power & Cooling 510 Express
Tuning - Video Cooling: AlienIce™ 2.0 Video Cooling System - Astral Blue
Processor: AMD Athlon™ 64 3800+ Processor with HyperTransport Technology
Motherboard: Alienware® nForce™4 SLI™ Chipset Motherboard PCI Express
Memory: 2GB Alienware® Dual Channel Low-Latency DDR PC-3200 at 400MHz - 4 x 512MB
Video Card: ATI RADEON™ X850 XT Platinum Edition PCX 256MB DDR3 w/ Dual Digital and TV Out
Tuning - Performance Optimiser: AlienAdrenaline: Video Performance
Hard Drive: 80GB Seagate Barracuda Serial ATA 7200rpm w/ 8MB Cache - Quantity 1
Optical Drive One: 16/48x IDE DVD-ROM Drive - Black - w/Software MPEG-2 Decoder
Sound Card: Creative Sound Blaster® Audigy 2 ZS - 7.1
Network Card: Integrated 3Com® 100Mb Ethernet Adapter
Floppy Drive & Additional Storage: 1.44 MB Floppy Drive - Black
Free Game 1: Tom Clancy’s Splinter Cell Chaos Theory™
Free Game 2: Brother in Arms: Road to Hill 30
Keyboard: Logitech Internet Keyboard UK - Space Black
Mouse: Microsoft® IntelliMouse Explorer USB 4.0 - Space Black
Alienware Cinema Studio: Pinnacle Studio version 9 SE
Alienware Cinema Studio: Pinnacle Instant CD/DVD SE
AlienInspection: AlienInspection - Exclusive Integration and Inspection - £50 Value - FREE!
AlienWiring: AlienWiring - Exclusive Internal Wire Management - £50 Value - FREE!
Free T-Shirt: Alienware® T-Shirt - White - XL
Warranty: AlienCare 1-Year Free Phone 24/7 and Collect & Return


Thanks again to aurora and rachael.
Vision

great news. same bat-channel :)

congrats Joy Division!
stop back during your breaks in WoW.

my luck

ive had good luck on my odering phases, phase 3 was accomplished when i placed the order, then i woke up and it was at phase 9 less then 10 hours later. lets hope its at 14 when i wake up tomamrow

That would explain why I'm in phase three for over a week now. If they don't update their site in the next 2-3 days from now I'm definetly giving them a call about the status of my order.
As long as they're doing something I'm somewhat satisfied, but if my order is sitting idle or totally discarded and long forgotten than I'm probably going to get pissed.

You aint kidding ...

Sitting in Phase 3 for weeks then sudenly moving to phase 5 yesterday I thought I woulod give them a bell just to see what's said !

Geeeze, Im glad I did !

One question, where do AW get these lovely ploite talking ladies from for the phones ? Never herd such excellent telephone manners in my life from any other compmany ive dealt with before !

Anyway ... The lovely lady tells me that the construction stage is just about wrapped up and they are putting my baby in for testing where she will stay for 24 hours ...

If all goes well then its out the factory door and then into my hands Monday or Tuesday

Wont make my online gaming session this weekend but, Oh well, nevermind, as long as I can feel the power real soon !

havent seen Joy since then.
guess theres no breaks from WOW.

Blake7, the patience is worth it. hope you stop back and post some pics and what your thought are about the machine.

...and welcome to the forums.

ya get some pics i wanna c some angles

I got a question. On the website, the phases are supposedly "random" but, will it ever show a phase ahead of your actual phase? Ever situation I've read, it seems the website phases were only equal to or behind the true phase.

Don't bump 9 month old threads. What do you mean? I mean if your in phase 6, then you'll into phase 7, I mean its in numerical order. So if your in phase 6 you want it to say "Your going to be in phase 7 soon." ?

I apologize for "bumping," most forums I go to generally don't mind if it is a stickied thread. I also didn't think I was supposed to ask questions in new threads, since all other new threads were actual posts on their computer's phases.

What I mean is, will they ever accidentally put that it is in phase 7, when in fact it is only in phase 6?

No problem with bumping this thread...

Here's the story on the phases: They aren't perfect .

AW does not always do a great job of updating the phases. This probably has to do with how busy they are, etc. So, phases are a general indication of how your system is moving ... but if you're really obsessive about it, you'll want to call AW to confirm where you are in the system... the important phases are 1) order received, 3) payment processed, and 9-10) system shipping (or something along those lines).

Good Luck!

Thanks shazza. I'll just be patient, no matter how many times I ask or check, it'll ship on the same day.

My original question was that I understand that they are sometimes "behind" on the phases, would they ever be "ahead" in the phases. For example, would the phases ever say your laptop was in production, when in fact it was still in pre-production. However, I don't think it matters in the long run because I'm sure I'll be notified when it ships.

I'm sure it could show a higher than reality phase, but it would be completely accidental.

After my first order, and my first two months of playing the phase game, this time around, I'm just waiting for my "shipped" email. It's being delivered to my office, so I don't really care when it shows up.

Congrats on the purchase.