Originally Posted by SonyCool
...as they have both released firmware updates for their laptops with this Hitcahi Travelstar 5400 rpm drive. The guy didn't know what to tell me...oh well..stuck with a clicky laptop.
Sonycool, simply apply the firmware update yourself and be happy. There is plenty of information on the web on how to create a bootable CD-R, and if you use a CD-RW, you do not even have to waste a disk. I don't think its worth the aggravation of trying to make some min-wage telephone jock at Sony understand.
As I understand it, the noise comes from the periodic re-calibration of the actuator. Note that even after the firmware update, there will be an occasional moving of the arm to a 'safe' area of the disk as the drive enters a power saving idle mode - certainly nothing to complain about. I think, IMO, the single most noisy component is the FAN.