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Connecting 5690 to Internet

post #1 of 8
6/13/04 at 11:09am
Thread Starter 
I must be stupid.

For some reason, I can't get my 5690 working with my cable modem (Comcast Hi speed) All I'm doing is removing the connection from my current web computer, plugging the cord into the Sager, and running through the Internet setup portion on XP Pro. I've tried every way I can think of, but obviously I'm missing something. One possibility:

Under the "Network Connections" window, I don't see any "LAN or High-Speed Internet" Icon (which is what the comcast help page is telling to me set up)

I have the icons for "wireless" "Network Bridge" "IE 3690"(or whatever the number is) and one other (that says TCP/IP is not enabled) The only one that really allows me to "repair internet connection" is the "network Bridge" but it after it tries, it said it failed to connect to remote computer.

Anyone know if there's a problem that I'm doing, or is there something funky with comcast (that they won't let you swap in a different machine, or something)

Thanks for any help!
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post #2 of 8
6/13/04 at 3:05pm
Are you using a USB or Ethernet Connection? If you are using USB, I would recommend using Ethernet, Just buy a cable. The cable modem usually comes with one. If you are using USB, you also need to install the cable modem and drivers if it is not finding it when you plug it in
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post #3 of 8
6/13/04 at 3:54pm
Thread Starter 
I'm using an eithernet cable as my connection to the cable modem (I didn't know they had USB ones, in fact )

The Comcast support suggested that I Powercycle the cable modem. I guess I'll give that a try(unfortunately, I won't be able to for a few days, as I'm super busy) - I didn't even know about that technique. Anybody think it'll work?

On a somewhat separate note, I've heard that WinXP and Win98 don't like to talk to each other over crossover cables (I wanted to send some files from old to new, and I don't want to try to cram things on CDs if I can avoid it) has anyone done this?

thanks for the help.
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post #4 of 8
6/13/04 at 7:39pm
Quote:
Originally Posted by TwoADay
On a somewhat separate note, I've heard that WinXP and Win98 don't like to talk to each other over crossover cables (I wanted to send some files from old to new, and I don't want to try to cram things on CDs if I can avoid it) has anyone done this?

thanks for the help.
I did this over my wireless network with no hitch, I don't know about crossover cables though. This was XP Home to 98SE
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post #5 of 8
6/13/04 at 7:47pm
Try this if you haven't already. Turn off the 5690, turn off cable modem by unplugging. Connect the ethernet cable, after 2 min re-power the cable modem, and turn on the laptop. The cable modem will then recognize your laptop. Once the laptop loaded windows, make sure any firewall is first disabled, then try to open internet explorer to see if it worked. I hope this helps
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post #6 of 8
6/13/04 at 8:06pm
Quote:
Originally Posted by TwoADay
Under the "Network Connections" window, I don't see any "LAN or High-Speed Internet" Icon (which is what the comcast help page is telling to me set up)
Curious. Did you purchase a preinstalled or bare drive machine? It sounds as though the driver for the ethernet has yet to be installed. If you installed the operating system yourself, you may have overlooked this.

You can check under the device manager. Windows Key + Pause. Hardware tab. Device manager. Expand the "+" next to "Network Adapters", and make certain there is a Realtek entry (something along the lines of "Gigabit Ethernet NIC").

Good luck.
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post #7 of 8
6/13/04 at 8:21pm
Quote:
Originally Posted by TwoADay
On a somewhat separate note, I've heard that WinXP and Win98 don't like to talk to each other over crossover cables (I wanted to send some files from old to new, and I don't want to try to cram things on CDs if I can avoid it) has anyone done this?
You may have greater success doing so by installing the NetBeui protocol on both machines (typically this is installed by default in 98SE, but not at all on Xp).

This is one of the nice features of having a hub/router+switch/switch laying around, even if you do not plan to make use of such in a connection sharing capacity. And with wired hubs/routers+swtich/swtich as inexpensive as they are today (often found for $20 or less), the benefits surely outweigh the cost.
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post #8 of 8
7/3/04 at 5:21am
ok i was having problems just recently setting up a new router. it sort of sounds like the problem i was having is similar. try this: in internet explorer pull down menus go to tools>internet options>connections and hit LAN settings button. make sure that box marked "automatically detect settings" box is checked. it was driving me nuts until i checked that box, then it worked just fine. hope this helps
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