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Enabling CD-Rom Locks Computer

post #1 of 9
6/14/04 at 6:31pm
Thread Starter 
i recieved a replacement drive for my notebook, but whenever i try to enable it, it will lock my computer. i have to keep it disabled, otherwise when i try to boot into anything except plain safe mode, it will lock on the splash screen. after disabling in safe mode, and rebooting into normal mode, i try to uninstall and re-enable it, but my machine will lock up. can i replace the windows cd-rom drivers?
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post #2 of 9
6/14/04 at 11:06pm
I would check to see if it is being properly identified in the BIOS first. If it does not show properly in the BIOS, I would check to see if the drive's jumpers are set right

If it shows up OK in BIOS, you could try to uninstall it from control panel in safe mode. Once the computer boots to Win XP, it should detect new hardware and install the drivers for the CD drive.

TomD.



TomD.
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post #3 of 9
6/15/04 at 1:43am
Thread Starter 
it's recognized in bios correctly, and i'm able to boot from the cd-rom. even if i uninstall the drive in safe mode, and reboot, it will lock up. i must then disable the drive in safe mode to be able to boot in normal mode.

there are no jumpers on the drive. it locks in win xp when it comes to enabling the drive.
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post #4 of 9
6/15/04 at 2:15am
Hmm... Maybe you could boot to safe mode and uninstall the entire IDE adapter. That would force XP to reload the controller and all drives attached to it.

In Device Manager on my 8886, it shows up as "Intel(r) 82801CAM Ultra ATA Storage Controller-248A"

Are you running Daemon tools? If so, temporarily uninstall it as it can cause some bizarre driver issues. Also, if you are running Alcohol 120%, temporarily uninstall that until the issue is resolved. Both of these create software drives that can interfere with the real drives, especially when trying to get them configured.

TomD.
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post #5 of 9
6/15/04 at 2:33am
Thread Starter 
good call on the controller, i'll give that a try. i'm not running any tools


damn, i've been out of the tech support game too long
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post #6 of 9
6/15/04 at 3:50am
Thread Starter 
nope, the problem still persists. after uninstalling the ide drivers, it will redect them when i hit scan for changes, but during the cd-rom driver installation it will die.

i'm gonna try to make the drive hot swappable via a microsoft guide.


edit: nevermind, the guide was for win95


also, while in safe mode i was able to browse my cd-rom and saw an appropriate file on a cd-rom


the problem is crappy ass windows crashing on something as simple as cd-rom initialization
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post #7 of 9
6/15/04 at 4:02am
Maybe event viewer picked up something that can tell you what Windows is freaking out over.

Control Panel - Administrative Tools - Event Viewer - System.

Tom D.
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post #8 of 9
6/15/04 at 5:39am
Thread Starter 
nope, already checked that and none of the logs showed anything relevant
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post #9 of 9
6/15/04 at 6:49am
Thread Starter 
i tried copying drivers from another computer, (asapi.sys, cdrom.sys, imapi.sys etc...) but they didn't work either

i think this is a Microcrap Windows XP Problem, ARGH!


who ever heard of something so stupid as having to reformat a computer because i need to install a cd-rom???
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