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Operating System Not found

post #1 of 7
6/24/04 at 10:43am
Thread Starter 
I came in to work this morning and my 5680 lappy had the ominous "Operating System Not Found" message...gulp

Rebooted and it came back up slowly....then a weird noise came from the lappy...definitely not from the fans....so I powered down properly and let it sit for a bit....Now when I power it back on or try to run recovery cd, it tells me it can't find a hard drive....

2 Questions:

1.) If I open the 5680 to check for loose connections, etc, does it void my warranty? E.g. if I need to get data off the HD prior to sending back to Sager via data recovery, does that void anything?

2.) On average, how long does it take to get a laptop back from Sager once sent in?

Any help on this one?

Thanks

Rob
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post #2 of 7
6/24/04 at 12:41pm
You can remove the harddrive without voiding warranty.

As for question #2, I'd like to know as well
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post #3 of 7
6/24/04 at 12:55pm
I can't speak to averages, but for me (ref. http://notebookforums.com/showthread.php?t=17348 ), it was a couple of weeks.
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post #4 of 7
6/24/04 at 1:13pm
I've experienced odd sounds with laptops before. Laptops #2 and 3 (NEC and Enpower) had HDD crashes after some time. The NEC's HDD was one made by SimpleTech.

Anyway, the HDD crash sounded like a marble in a wooden box. Click-click-click-click-click (pause) click-click-click-click-click (reading) Then the pattern began once more, with the same number of clicks, or the sound of a marble hitting the side of the wooden box (to give a better image).

Perhaps this is what happened to you?
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post #5 of 7
6/24/04 at 2:08pm
Thread Starter 

Different sound

not really a clicking....just a much deeper sound than would normally come from the fans...hasn't happened since though
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post #6 of 7
6/24/04 at 3:30pm
Go into your bios, and when you exit change it to default settings. Dont' know if that will help but i had an issue and it fixed it. Try that
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post #7 of 7
6/24/04 at 3:37pm
Thread Starter 

No go

Tried to do that but got no change....still down....either my HD is fried or the connections to the MB are gone...what really pisses me off is that Sager installs a Toshiba HD that has a proprietary plastic "stub" that prevents me from testing the HD in one of my other laptops...it also prevents me from copying the partisions and OS off to another drive....and here I thought Dell and IBM were proprietary...sheesh

As is, if I send it back like this to Sager and there IS something wrong with it, it's likely they will just replace the HD and I lose all my data....what really tees me off is I just found out that the last 4 months of my backups on another system are corrupt and unuseable...my day just keeps getting better

RG
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