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5670 Review

post #1 of 49
Thread Starter 
I have a Sager 5670 with 1gb of RAM, 3.06Ghz P4 (HT-enabled), the 40gb 5400rpm drive, and the built in wireless and spare battery. My deciding factor was the ability to have HT on the road with me. I have some software applications that benefit significantly from this. If I hadn’t needed it, I could have gone with a slightly slower CPU for much less money.

I’m replacing a Thinkpad 600E (Pentium II 366Mhz, 416MB RAM, 6gb disk). Really, I’m also replacing a 1.2Ghz Athlon desktop.

I’m running Windows 2003 Server, which is very much like XP as far as drivers go. They installed off the CD without a hitch, with one exception. I have an “Unknown device” that can’t find a driver anywhere, and I can’t figure out what it is. Everything seems to work.

This thing runs hot, and no mistake. The fans do a nice job of adapting to the situation. It’s pretty quiet right now, but if I fire up a game, the fans will kick it up a notch. (“Bam!”) There is definite warmth under the wrists. They ought to ditch the plastic wrist wrests and get some of that fancy heat-spreading rubber. Or maybe not; Sager is making a pretty conscious cost/utility trade-off when it comes to build materials. Even the power supply (250W in, 120W out!) has a fan. It’s a nice touch that it’s a variable speed fan, but if I were going to design a power supply with a fan, I’d make the cord long enough that it could reach the floor from an average height desk.

The keyboard is distinctly inferior to the Thinkpad. The keys are firm and responsive, but the keyboard has a bit of overall flex to it. I think it’s the sound of the keyboard that bothers me; a little bit of a rattle. The semi-translucent keys are a nice touch. IBM also offers a keyboard light, which is a super cool touch for computing in the dark. Key placement is generally pretty good, and it has a Windows key, but there’s a goofy arrangement of Ins/Del/PgUp/PgDn/End keys.

The UXGA display is very nice, though I wouldn’t call its visibility 170 degrees. More like 120 due in large part to the backlight projecting straight forward. Viewability from the side improves as the room gets darker. From dead on in front though, I’ve never seen its equal; it’s like the text is painted there. The high pixel density also makes digital camera photos really pop; I’ll be using this screen to show off photos from now on. There are six dead pixels, but they are all single elements (one red, two blue, and three green) and they are all “always off.” If they had said they were sending me a unit with six dead pixels, I would have told them to keep it. As it stands, it’s not nearly the problem I would have expected (“always off” for a single color element is the least significant type of “dead pixel” defect), particularly since the pixels are so gosh darned small. We’ll see how I feel about it in a week.

If anything, the LCD screen doesn’t dim enough. In the dark, with minimum brightness, you don’t need the IBM keyboard light because everyone for six blocks behind you will still think it’s daytime. But my girlfriend says the unearthly white glow makes me look sexy, so maybe Sager has achieved the ultimate: a laptop that helps you get chicks.

Right now I’m having trouble trying to drive an external monitor at anything other than 60Hz. It’s like it’s constrained by the LCD screen properties. Very hard on the eyes, but this is almost certainly a Catalyst driver problem and not a Sager problem.

Build quality is pretty mediocre. The LCD screen quivers a little when I’m typing, which is a bit unsettling. The wrist guard isn’t tightly attached; it flexes down when pressure is applied to where it seems like it ought to fit. It came with several blemishes on the surface _under_ the transparent wrist guard. The “Intel Inside” logo was applied crooked. Minor stuff, but it gives it a cheesy “refurb” feel that is inappropriate in new equipment. Positives: the LCD screen doesn’t distort when closed from the corner (a key indicator of a flimsy lid) nor does it react to pressure from the back.

Battery life is not that hot; about 2:30 with both batteries and a moderate workload on my first charge / full discharge cycle. The flip side of this is that when you pull the cord out, nothing happens. On the good old Thinkpad, pull the cord and the screen dims, the processor slows to a crawl and life generally gets a lot less pleasant in the name of squeezing out those extra minutes. With two batteries, it got about 3 hours in its heyday. So in terms of CPU cycles per battery charge, the Sager is really a huge improvement.

The killer with the batteries is the charge time. Although the batteries discharge simultaneously, they charge one at a time and with the machine in operation, it’s taken 3 ½ hours to get one battery back to 42%. Extrapolating, that’s a total charge time of about 16 hours for two and a half hours of runtime! I think I read somewhere that the batteries charge faster when it’s off / suspended, so I’ll follow up on this once I’ve had a chance to break the batteries in.

I’m still getting used to the touchpad; I’ve used and loved the trackpoint for about 6 years despite the fact that my fingertips were threatening to get calluses. “Tap to click” is a good idea poorly executed; I had to turn it off because I had to treat it like an eggshell to keep from clicking even on the least sensitive settings. I have no idea if other touchpads are better.

The hard drive seems slow even at 5400RPM with 16mb of cache, but not even handwriting notes on punch cards is slower than my old Thinkpad drive, so it’s still a big improvement. My desktop is a 15k Ultra160 SCSI, so all laptop drives suck by comparison. A 15k 9.5mm drive would doubtlessly melt through the bottom of the laptop.

The audio is pretty low end, Realtek AC’97. Electrical interference from the hard drive leaks into the audio out jack on the back; that’s pretty shameful. This isn’t major; with a bit of volume tuning I can’t even hear it, um, over the sound of the Sager’s fans. If I were a hardcore gamer, I’d probably be disappointed with the sound.

The Ethernet port is also low end, the Realtek RTL8139. To quote the open source *nix driver for this chip, “This is probably the worst PCI Ethernet controller ever made.” The performance blows (high CPU load vs. network throughput) but this is hardly an issue with laptops. It sends packets and it auto-negotiates acceptably.

The Wi-Fi adapter based on Intersil, just like everybody else. I haven’t peeked inside to see what brand it is, as if it matters. It works fine with my 64-bit WEP infrastructure. I’m having terrible trouble with my Sierra Wireless AirCard (a CDMA 1xRTT wireless PC card), but I think that problem (the dreaded “Code 10”) is related to drivers and handling of APIC interrupts related to Hyperthreading and is not a Sager issue. Other PCMCIA cards work just fine, though the recessed slot makes it a bit tricky to fully insert flat-backed cards like flash readers.

No Sager review would be complete without mentioning the size and weight. Both are massive. This thing barely fits in my existing backpack, which means I’m going to have to check around and see what I can get. The Targus deluxe backpacks on www.pctorque.com seem nice and are attractively priced, but I’d like to find something with carrying capacity for some books as well. Because, you know, if I’m going to end up at the chiropractor’s office anyway, I may as well give them something to gossip about.

All in all, I think the Sager is a really good example of carefully calculated tradeoffs. It’s the only option at this price range with its features. I could have gotten significantly higher quality at the same price by backing off on performance. We’ll have to see what the long-term impact of that is. I had my two previous Thinkpads for three years and four years. Right now, I’m not totally confident that the Sager will last that long, but I look forward to being pleasantly surprised. In the interim, I will definitely make the most of this mobile performance megalith.

Issues to follow up:
- LCD dead pixels
- battery life after charge-in

post #2 of 49
If you have 6 dead pixels then you are eligible for a replacement if you like. You can call Sager and inform them of your situation and they might even cross ship a new laptop to you...

Just a suggestion - unless you dont mind six dead pixels...
post #3 of 49
very good review . Not biased towards Sager. I read every line of it. Still makes my decision harder in which laptop I should get.
post #4 of 49
Thread Starter 
gsferrari:

If they will cross-ship, I wouldn't mind a second chance a some of the build issues. It would have to be done that way, because if I ship it in, it's roulette as to whether I'll be better off. I'd much rather have six unlit Type 3 (subpixel) defects than even one lit defect.

I will look into it and let people know what happens. Thanks for the suggestion.

AlbertWesker:

As with a lot of things, the trick will be figuring out how best to exploit its strengths and work around its weaknesses. This is a bit more of an issue with Sager than with most laptops, because it's not as well-rounded as a flagship laptop from IBM or Toshiba. But those run up to $3500 to $4k.

I'm still waiting for the no-tradeoffs laptop: 4lb, Mobility 9600, 2 Ghz Centrino with a 16" zero-defect screen and 10 hours battery life for $1000.

One thing I didn't mention in the original review was the buying experience with PCTorque, but that's been done to death. There should just be a macro button on this posting screen for "Adam answered all my questions promptly and was a big help during the ordering process." The guy even answered a question on Easter. I get the "we're a couple of guys working out of our basement" impression from PC Torque, but I think that's fine. I do it myself.

I can't imagine why one would buy a Sager from anyone else.
post #5 of 49
What do you think of the Dell 8500 Inspiron? I have been heavily considering that laptop as a possible purchase option? Do you have AIM or an email address I can talk with you a bit about the different laptops? You seem to be pretty knowledgeabe in this area.
post #6 of 49
I've heard a lot of bad things about the Inspiron 8500 man

stupid faults

fans kick in when the cpu temp hits 70C at low (low now wtf?)
people cant have it on there laps at all, it gets extremely hot on the bottom
some people dont like the lcd for some reason
the keyboard tilts sometimes, some very noticably at certan parts
speakers are pethetic (sagers are bad but not as bad)
it doesnt have many customizational features (spindles ect)

The good

has the fastest gpu at the moment
light
battery lifes good

btw not trying to be biast, was going to get one of those but I found my dreamy sager. Btw albert if your waiting on the 8888 then oh god it will kill the 8500 and the feature 8600 or 9100 with the 17 inch screen in performance.. I know that for sure. Btw visit dells community forum, massive ammounts of bad things to read about.
Sure the sager has its own quirks as well but not as many imo
post #7 of 49
hmmm. How do you know the 8888 will have the 17" screen , and when is this new model Sager scheduled to be released?


Also, in this review he mentions that the Sager is of poor build quality ? IT makes me hesitate to purchase something with a review stating the laptop is of poor quality materials
post #8 of 49
I was talking about the dell 17 inch widescreen. Also like adam said sometime around july or after.

But it will have the dual channel ddr400 which will be a big improvement. The harddrives are holding us back but the editional faster ram,new cpus,m10/m10pro and the springdale motherboard will have a very nice leap in performance.

Anyone that doesnt wait is crazy unless they seriously need a laptop asap or they just want the fast 5670 model which is out now since the 5x with what the 8888 will have might take 2 weeks or so before that model gets the upgrades.

All I can say is this years going to be DAMN SWEET (half life 2,dues ex 2,stalker and Doom III)
post #9 of 49
Thread Starter 
When I was speaking about the build quality, I was talking about the process as much as the materials.

I think the materials are comparable to anything you'd find in a Dell in this price range. (IE, comparable to any other Quanta/Clevo/generic Taiwan built unit). To get better materials, you need to go to one of the in-house built IBM or Toshiba units, which cost a whole lot more. I've been in that price range in the past, but it's my money that went for the current one, which is how I ended up with the Sager.

There are some pretty obvious materials choices that Sager has made that another brand might have done differently, but they seem to be pretty hand-in-hand with the other trade-offs Sager makes.

The process on the other hand.. I expect Dell probably has a bit more pull than Sager, and might get a bit higher assembly quality as a result. (Which is apples and oranges because Dell uses Quanta, not Clevo; I just mention Dell as an example in this price range).

I was initially looking at the Dell Latitude D800 WUXGA, which is very (almost suspiciously) similar to the Inspiron 8500. But it turns out that WUXGA display has brightness issues (not like the 5670, which could land planes at night in a pinch) and it has the same type of extra-flex keyboard as the 5670.

I'll reread this thread in a bit more detail later and see if there's any other information I can contribute. I'm not especially knowledgeable about laptops, although I have done a bit of research to make this purchase.
post #10 of 49
I thought Dell's ODM was Compal?


All in all you definitely recommend Sager?
post #11 of 49
im a little worried about what you said about the sound. one of the main reasons i am going to get a laptop is because i run the sound for my schools auditorium. I often lug my desktop comp to school so i can use the uber cool sound equipment progs. how bad is this sound problem, and does anyone know if the 8887 has this problem too?
maybe i need to look into this
post #12 of 49
Thread Starter 
AlbertWesker:

My understanding is that Dell buys from both Compal and Quanta. Compal handles the low end (ie, Inspiron 1100) "consumer" stuff and Quanta is getting the higher end (Inspirion 8500 / Latitude) "business" models. I could be wrong about that though.

It's too soon for me to say I definitely recommend the Sager. Let's see what happens with my dead pixels replacement request on Monday. Support counts for a lot.

Don't worry too much about my quality comments. They are in comparison to laptops that cost much more. (IE, an "unfair" comparison) There are problems, sure, but at this price range most of the competition shares a lot of the same problems.

Cyb3rSol:

I would definitely ask for other users' experiences on the audio. There's no way to know if this is a problem for anyone but me. I'm now getting static on the external speakers even from moving my finger on the touchpad. I want to run this down some more, because there's no trace of it on the built in speakers, so it's remotely possible I've got something goofed somewhere that's amplifying otherwise tiny distortion out of all proportion.

Even if this problem turns out to be unique to me, you might want to take a look at some of the nicer USB sound devices (not the cheesy ones!). For your application, more channels and keeping the DACs out of the noisy environment is likely to be a bonus.

Plus, just consider the difference in cachet between calmly sitting there plugging cables into a cute little box versus grunting around on the floor trying to tell the light pink port from the light green port in the dark.

Direwolf:

You can't really put the 5670 on your lap either. It has air intake fans on the bottom. Blocking those may shorten the life of your unit.

It's true that the Dell 8500 / D800 has the fastest graphics right now, but a lot of people have their fingers crossed that their Sagers will be upgradeable to the Mobility 9600 Pro at some point. It may not pan out, but at least they're willing to try.
post #13 of 49
Sound problem could be the "unknown device" you could not load.

Everyone must also remember he has windows 2003 server loaded. While the "same" as XP it is NOT the same.

I did like the review... it says a lot for you, taking time so the rest of us can make a good purchase choice. Thanks.
post #14 of 49
Quote:
You can't really put the 5670 on your lap either. It has air intake fans on the bottom. Blocking those may shorten the life of your unit.
sure you can

spread your legs apart so you dont cover the fans, a lot of users do this
post #15 of 49
Quote:
Originally posted by Direwolf
Anyone that doesnt wait is crazy unless they seriously need a laptop asap or they just want the fast 5670 model which is out now since the 5x with what the 8888 will have might take 2 weeks or so before that model gets the upgrades.
definitely two weeks? or is it more like plus or minus one?
post #16 of 49
Thread Starter 
TheOG:

I've tracked the "Unknown device" down to the FIR/IrDA port. No matter what I do, Windows refuses to load a driver for this. But it's not got to do with Audio. Enquiries are continuing.

Since I ordered the laptop sans OS, it would be pretty silly for me to hold up software issues as complaints against Sager. I mentioned them in the review as points of interest. In fact, almost all of them are now resolved:

- I have the Sierra Wireless card working.

- I got the ATI card to use a 75Hz refresh rate to the monitor at 75Hz, thanks to these forums. Though, yea verily it is dim, as many have said, and that IS a hardware problem. It also won't do native 1920x1200; it's locked to 4:3 resolutions which looks pretty stupid on a 24" 16:10 display.

The "headphones" audio out port is definitely not properly shielded; it leaks even from unconnected sources of interference (I have a suitable interference generator to test with). It seems to be a lot more of a problem with equipment that is looking for line in; both unpowered speakers and actual headphones minimize or don't show the problem, depending on their quality. Maybe this is what the S/PDIF port is for, but I don't have any gear that can use that. I guess I need one of these:

http://www.klipsch.com/products/prod...ail.asp?id=506

post #17 of 49
Quote:
Originally posted by jwheelhouse
AlbertWesker:

Plus, just consider the difference in cachet between calmly sitting there plugging cables into a cute little box versus grunting around on the floor trying to tell the light pink port from the light green port in the dark.


lol been there before.
i was thinking about the SB extigy.
post #18 of 49
I'd also like to say thanks for the well thought out review.

I'm posting some links to other threads in the forum and would recommend perusing the 'Audio and Video' section for info about the sound.

Here are the links and a very brief tease of the topic. Note: I did not copy the topic name directly but the thread link is accurate.

Static issue in 5620 (close model number, maybe same type of issue) Static Issue

SPDIF Speakers - thanks gsferrari
SPDIF Speakers

Digital Audio Station
Digital Audio Station
keal mentioned the Echo Indigo soundcard and sounds (no pun intended) like he's really into sound quality

Good pcmcia soundcard option if sound is very important
Echo Indigo

I'm sure there are other threads about the Echo Indigo.
post #19 of 49
Thread Starter 
I solved my IrDA issue... IrDA isn't supported on my version of Windows Server 2003. :-) So I got the Standard Edition drivers, and they work; they just don't do anything.

That means I have NO software/driver issues with the Sager, except for the already well-known aspect ratio limitation in the ATI driver.

So far, I'm not too impressed with the warranty service. I can understand and respect returning calls rather than leaving people on hold. But the tech who called back several hours later had language comprehension issues, and refused to cross ship a replacement. Adam is looking for his boots and cape to save the day.

SirJames:

Thanks for the links. keal (who mentioned the echo indigo) also described the same sound effects I'm hearing, so I am about ready to chalk this problem up to using something (the headphone out) for a purpose for which it was not intended (line out). I'm fiddling with S/PDIF now.
post #20 of 49
Quote:
my version of Windows Server 2003
Jwheel: I'd be curious to see some basic benchmarks under Win2K3, since I read it's supposed to be "faster" in many aspects. 3dMark03, Sandra, or PCPitstop, if you get a chance. Thanks.
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