Ordered an 8790 Laptop, bought it with all the goodies, including the new higher res screen. Recieved it in a timely manner. Opened up the box and fired up the laptop. It don't have a picture. So I fuss with it a little. Turns out the little pin was stuck that turns of the screen when you close it. OK, I can deal with that. I run the laptop thru its paces, wow was I impressed. Then I find out the firewire port does not work. I say OK I can live with that. So I buy a firewire PCMCIA card. All is well. Then the screen starts flickering. I change drivers, NO change. I do everything I can posssibly do. Nothing seems to help and its getting worse by the second. SO I finnally call PC Torge, since I bought the laptopfrom them. They say can't help you call sager. So I call sager. They say laptop is bad. They say they will send me out a new laptop, but I have to cough up another $3000.00!! I say forget it , I want my money back. Sager gets all pissy with me. This is only within the first week. They finnaly give me an RMA number. But I have to pay the shippong back to Sager and it has to be insured. I say why should I pay, I got a deffective laptop. I call PC Torque for a little support. They say thay can't help. So I send back the laptop to Sager. They take 2 weeks to get in touch with PC Torque . PC Torque then takes another week to send me my check. My Check is short the shipping which was 2nd day, and the extended warrenty including the shipping coverage. So I am out over $100.00 for a laptop that didn't even work. PC Torque offers no support. They SUCK!!! SAGER SUCKS TOO. DO NOT BUY FROM THESE PEOPLE!!! I Will do my buisiness with Hypersonic.
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6/29/04 at 10:35pm