I thought obtaining marital approval would be the hardest part of getting my new AW lappy.....
I placed the order last Friday through the website and entered my credit card information. My first disappointment was the confirmation call, when instead of the nerd talk and mutual umming and arring over the components I had selected the operator put the 'hard sell' warranty spiel on me. I felt like I was in Best Buy. I made it pretty clear that I had a date that I required the laptop by due to a trip overseas. The date was after the estimated ship date shown when I configured my spec. The operator told me that credit would pick up my order and progress it within two hours.
After six days they still had not even attempted to run my credit card (phase 1) and my inquiry was met with a "pat on the head" we don't work weekends message. While trying to research how the phases worked I was horrified to read some of the waiting periods experienced, for sure you guys have way more patience than I do
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Anyway it has become apparent that there is no way they are going to meet my date (never mind the date shown when I placed the order) so I cancelled the order today (of which I have received no confirmation either).
I am pretty easy to please, either do what you say you are going to do or talk to me about why it can't be done. I was expecting more than this from AW and got less. I am going to take my 3,400 and drink it to drown the sorrows of never getting to see my baby's glowing alien eyes
Thanks for listening to the rant..
I placed the order last Friday through the website and entered my credit card information. My first disappointment was the confirmation call, when instead of the nerd talk and mutual umming and arring over the components I had selected the operator put the 'hard sell' warranty spiel on me. I felt like I was in Best Buy. I made it pretty clear that I had a date that I required the laptop by due to a trip overseas. The date was after the estimated ship date shown when I configured my spec. The operator told me that credit would pick up my order and progress it within two hours.
After six days they still had not even attempted to run my credit card (phase 1) and my inquiry was met with a "pat on the head" we don't work weekends message. While trying to research how the phases worked I was horrified to read some of the waiting periods experienced, for sure you guys have way more patience than I do
.Anyway it has become apparent that there is no way they are going to meet my date (never mind the date shown when I placed the order) so I cancelled the order today (of which I have received no confirmation either).
I am pretty easy to please, either do what you say you are going to do or talk to me about why it can't be done. I was expecting more than this from AW and got less. I am going to take my 3,400 and drink it to drown the sorrows of never getting to see my baby's glowing alien eyes
Thanks for listening to the rant..
