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Acer 1712SMi - wireless connection problem

post #1 of 10
Thread Starter 
Just received my Acer 1712SMi yesterday.
WOW, what a machine...

I plan to post to the "Review" section as soon as I have a few days
use to go on.

I do have one problem so far...I can't get the wireless module to work.

It has the 'WLAN 802.11g mini-PCI Module' wireless module using the
3.30.15.0 driver that came with the machine.

The wireless finds my Linksys router. Shows as being 'connected'.
Signal excellent. Packets are going out from the adapter, but none are
being returned.

WEP key was entered for the adapter.

I disabled the security on the router just to see if that was an issue. No joy.

I have 3 other wireless connected PCs so I know the router is functioning
correctly. I even tried going ad-hoc to see if that made a difference. The
other 3 could talk to each other, but the Acer couldn't see or be seen.

I also uninstalled the device, let windows xp find it and re-install it, no go.

I didn't find much help on the forum and I went through most of what I
found on Google.

Anyone have any suggestions for me.

<first post - first notebook style PC>

Did I mention this is one awesome machine...

I am running VMware 4.5 with XP as the host and Win98, Mandrake, and
Red Hat as guest operation systems.

Thanks,
post #2 of 10
Are you positive your encryption key is right?

Edit: I asked this since I recently reloaded my Acer1712 and entered in the Key from memory. Anyway, it showed that I was connected with excellent strength but I couldn't get internet access. Turns out, I had 1 letter off and when I double checked the key, I found the error and I was able to connect with no problems.
post #3 of 10
Check to see if Windows has its FireWall up on the ACER. It does that automatically.

Also, normally its best to try and connect with a cable first then switch to wireless. Its worth a try at least.

Then disconnect from the internet and turn off all your firewalls and anti-virus software on everything. Then fire up just the router (still disconnected from the internet) and the new machine with WEP disabled but with a cable connection. See if you can get those two talking that way. If that's good, then enable the wireless on the ACER and see if that works. Then disconnect the cable and see how that does. At this point, then try WEP with just the lower 64-bit WEB security, see how that goes. Then go for the whole enchilada with 128 bit encryption. Some combinations just don't work with 128-bit WEP.

Once you get the ACER working, then bring the others on-line and finally enable your firewalls and virus protection. Then you can reconnect with the internet.

Hope that helps. Some times its best to give it a rest overnight. Tired and frustrated is not a good recipe for success.
post #4 of 10
Windows XP's firewall wouldn't be a problem one way or the other, but if you're running zone alarm or some other 3rd party firewall it could be preventing the router from getting back to you. Other possibilities include switching to a different wireless channel on your router, obviously double and triple checking your WEP key, setting tcp/ip properties to obtain everything automatically, a dingo could have eaten your wifi module, try pinging 192.168.2.1, also try opening a window and navigating to that IP address (should be the ip for your router), if you can ping it and/or navigate to it using IE, but you still can't browse the net then demons/haints are a strong possibility.
If it comes to that I would advise leaving the countinental U.S. as demons hate to fly.

Some times it's best to consume large quantities of BAWLS cola and crystal meth. You can sleep when you're dead.
post #5 of 10
Thread Starter 
Still working on this...

Tried all suggestions so far.

Everything turned off: firewalls / anti-virus / WEP
Double checked everything. My son is here. His wireless laptop hooked right
up with no problems.

I even tried with everything turned off / unplugged except the laptop and the
router. No WAN, no other machines turned on, etc.

I can't ping anything fron the wireless connection.
If I go with static addressing, I can ping the interface only, but still can't
go anywhere else.

As you can see in the output below, the wireless connection can't talk to
the DHCP server built into the rouer. Yet the status tells me that the
wireless is "connected" "signal strength excellent".

So where is it getting this entry:
Autoconfiguration IP Address. . . : 169.254.121.189

Going back to bed....Got paged way early this morning...had to drive in
and do stuff...

I'll check back later.

Thanks all,


C:\Documents and Settings\BAF>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ACER-BAF
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WLAN 802.11g mini-PCI Module
Physical Address. . . . . . . . . : <edited out>
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 255.255.255.255

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : alwayson-line.net
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
Physical Address. . . . . . . . . : <edited out>
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.51
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 65.203.190.6
199.217.159.17
199.217.162.3
Lease Obtained. . . . . . . . . . : Saturday, July 17, 2004 12:02:48 AM
Lease Expires . . . . . . . . . . : Sunday, July 18, 2004 12:02:48 AM

C:\Documents and Settings\BAF>ipconfig /renew

Windows IP Configuration

An error occurred while renewing interface Wireless Network Connection : unable
to contact your DHCP server. Request has timed out.

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.121.189
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : alwayson-line.net
IP Address. . . . . . . . . . . . : 192.168.1.51
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

C:\Documents and Settings\Brad Burge>
post #6 of 10
Thread Starter 

Wireless Is Working Now.........

Wireless is working now...

here's the deal...

I looked and surfed at length and came up with the fact that the Linksys
"B" Wireless Routers don't always play well with some of the dual mode b/g
wireless devices (built into laptops). The chipset used in the Acer was
specifically mentioned. I talked to my wireless DSL provider and he confirmed
this. Some work great, some work ok, and some don't work at all.

Not trying to start a brand war here...

After some more google searches, I found the concensus that the D-Link
routers work well with this chipset. So I bought one. DI-524

Spent the better part of two hours trying to get the D-Link to work. The
WAN side would not connect to the Air-Bridge on the wireless dsl side.

More research...there is a setting in thr D-Link router that sets the speed of
the WAN side, 10 or 100...The factory setting is 100. I changed the router
WAN speed to 10, rebooted, and I am now writing this via the wireless
connection. I learned something today.

Hope this helps somebody else out sometime.

Now if I can only get the kepcap back on the left shift.

Thanks all,

Brad
post #7 of 10
Hmm...odd.

I'm using a Linksys wireless router with my 1712 and it works flawlessly.

Model number is BEFW1154. It's a "B" standard one and not a "G" standard but it's all I really need.
post #8 of 10
hmm that is strange, i have the WRT54G linksys router (BG) and i have muiltiple wireless connections to it, pda's and all, both going 54 and 11 no problems for any

i think its great that routers are so damn cheap now, 1 doesn't work, just get another, when they first came out they were like 200 bux lol
post #9 of 10
Quote:
Originally Posted by pr50wner
hmm that is strange, i have the WRT54G linksys router (BG) and i have muiltiple wireless connections to it, pda's and all, both going 54 and 11 no problems for any

i think its great that routers are so damn cheap now, 1 doesn't work, just get another, when they first came out they were like 200 bux lol
Yeah.,... Ive got an old router that was $399.99... its in a closet... ebay has them used for $25.00... Uhg....

Well at least I HAD 4 PCs in my house networked and all on Broadband in 1997!! LOL
post #10 of 10

Airsnort?

Has anyone tried airsnort with this machine? It's obvious to me that I'm in over my head, but Airsnort requires a special driver for the wireless card and I'm just wondering if this card works...I can't even tell what kind of card it is, other than mfrd by Broadcom.
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