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8887 boot problem

post #1 of 16
7/24/04 at 5:15pm
Thread Starter 
ok so i've been trying to find some info on boot problems. but i couldn't find anyone with the similar problem.

when i power on my 8887 i dont get anything on the screen. the 3 keyboard lights come on and the cdrom spins up and then slows down, and then the process repeats over and over again. it seems like its constantly rebooting every 5 seconds before the bios even shows up.

i was wondering how to reset the bios on the 8887 or flash it if possible. if i can flash it where can i get the latest bios?

it is not under warranty and i refuse to contact sager support as their support is extremely lacking.

if ayone could help me out i would appreciate it a lot!

EDIT: tried flashing the bios. floppy drive never even seeks.
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post #2 of 16
7/25/04 at 12:23pm
i think u can reset it by taking out the power supply and the battery
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post #3 of 16
7/25/04 at 1:51pm
Once you remove the A/C and battery, you may also need to depress the Power On switch for about 5/10 seconds.
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post #4 of 16
7/25/04 at 3:27pm
Thread Starter 
what about the battery on the motherboard? i tried this by taking the motherboard battery out too. should i leave the small battery in and try?
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post #5 of 16
7/25/04 at 3:43pm
If you took out the small battery on the motherboard, teh CMOS setting should have been reset. Wouldn't hurt to try it.
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post #6 of 16
7/26/04 at 12:53pm
I have the same exact problem on a 8880. I pulled out the main and cmos batteries and still nothing. I am going to leave both batteries out of the unit over night and see what happens. Does anyone else have any info? I tried calling Sager and Emailing then and they have not returned my call yet. (its been 2 hours).


Thanks,

Michael
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post #7 of 16
7/27/04 at 2:28pm
Thread Starter 
Kojetin, i did the same thing. left batteries and power off for 2 days. still nothing. it's also been several days since i called sager. their support is never open. this is very frustrating.
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post #8 of 16
7/28/04 at 3:09pm
Ok, I have an old 8880 that about after a year... it wouldn't even light up or boot up if I pressed the power button. Nor would the charging light come on if I plugged in the ac power supply. All that would happen when I pressed the power button was a noise could be heard... sounding like a faint squeel type of noise coming from the battery or something. Anyway, if I take my battery out (which is a major pain because of the screws) and replace it.. the laptop powers on fine with or without the ac power plugged in. Sometimes, with the battery out, I hear it IS necessary to hold the power button down for up to 30 seconds... not sure about that though.
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post #9 of 16
9/4/04 at 6:49pm
Thread Starter 
i also hear the faint squeel with the keyboard out, sounds like it comes from just above the CPU. i'm thinking some capacitor or something is fried.
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post #10 of 16
9/11/04 at 12:05am
My 8887 won't turn on either. I get nothing on the screen. The lights and fans turn on but nothing else. Is my mother board fried? Or is it the processor. Anyone get a response from sager, sounds like there are a few of us with this problem. Email direct if you have any hints:
lsd@comcast.net
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post #11 of 16
10/21/04 at 11:21pm
Today i got exactly the same problem, I remove the battery, the cpu and the ram, put it all back again and got it working. When turning on i got some bios error but put it the default values and now is working fine. I have a 8886.

BTW when I remove the ram I found that each 512 chips are differents, one with a label that says Trascend and the other that looks generic. Thats an upset to me because i think the set has to be the same brand and model for better performance.
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post #12 of 16
10/22/04 at 1:26pm
Yeah, I would never mix RAM in any system I build... unless it's one I did not care about.

Glad to know the removal of the components helped. Did you blow the dust out as well? I like to take my 8887 apart once a year to clean it all out as best I can.

-myrkat
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post #13 of 16
10/22/04 at 7:45pm
Quote:
Originally Posted by myrkat
Yeah, I would never mix RAM in any system I build... unless it's one I did not care about.

Glad to know the removal of the components helped. Did you blow the dust out as well? I like to take my 8887 apart once a year to clean it all out as best I can.

-myrkat

Ohh, sure I did. the heatsink was almost blocked of dust and fine hair.

About the RAM I was very upset because now its too late to request from Sager a set of the exact model.
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post #14 of 16
10/23/04 at 6:11am
Sager's techsupport isn't 'open' per say. Go to their support page and select Request a Call Back. Then pick a time and they've always been really good at keeping to that for me.

People gripe and complain about their support, but in the end, you talk to a real technitian... one of the people that actually builds your computer, not some call center guy with a manual over in India. I choose Sager's policy any day.
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post #15 of 16
10/23/04 at 6:42pm
I had the same problem on my 8880 a year ago. to fix it all i did was take out the Hard Drive then put it back in. Then it worked fine.
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post #16 of 16
11/13/04 at 1:25pm
I've had a similar problem and my HD was replaced.
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