New Posts  All Forums:Forum Nav:

5660 Latch Replacement

post #1 of 27
Thread Starter 
I recently broke the latch on my 5660. Don't know how or when but bottom line was that it was broken. I just hated looking at it not fully closed. So I decided to drop Sager tech support a quick email to see if by any chance they could send me a new one and I would do the switch myself. The next morning I had an email from tech support asking for my mailing address, 2 days later I had my replacement latch. Here are some pics from the replacement that I performed. The entire job took about 5 minutes.

Here's the broken latch:



Here the replacement in a plastic baggie:



First thing I had to do is remove the rubber cover from the screen and then the 6 screws:



After the screws were removed all I had to do is firmly run my finger nail in the grove and the frame easily popped off:



I did not have to fully remove the entire plastics cover, there was enough room to get my fingers in there and pull out the broken latch:



The good, the bad and the ugly:



Looks as good as new:



It closes, it closes



I'd like to thank Allen Zhang at Sager Tech Support for the prompt response.....I am one satisfied customer!!!
post #2 of 27
Nice pics and thanks for sharing. I'm moving it to the tech help section for if someone has theirs break and searches for info in the tech help section.
post #3 of 27

cool....

cool pics and info...
post #4 of 27

Thanks for posting

Thanks for posting that latch replacement. Mine has broken as well and I need to get mine repaired. With your pictures and instructions I will be able to do it myself.
post #5 of 27
Thread Starter 
I wish they made those latches out of metal.
post #6 of 27

yeah

yeah...im not sure why they didnt.
post #7 of 27
I have a excellent story on how customer minded the Sager customer service is. I actually bought my computer from their sister company Pro-star. Pro-star sold the 5694 that is the same as the 5620 in Sager. Well I talked to the technical support and they told me that I needed to call the parts dept. to see if they even had the latch. Well of course the parts people were not there and the voice message said to leave a number and message and they would get back to me. Well, I decided to write to the Sager company to see if they would send me one, expecting to be turned down. Sure enough 10 minutes later I got a reply asking for my address so they could send me one!!! I was amazed, shocked, and stupified!!! Talk about customer service without even being an actual customer!!! Next time I buy a laptop I'm going with Sager!!!

Oh, and by the way I'm still waiting for Pro-star parts dept. to call me back!!! I sincerely don't recommend their customer service.
post #8 of 27
Thread Starter 
I bought from powernotebooks.com....that was before I found www.pctorque.com

I did not even ask powernotebooks.com I just went direct to Sager.

They totally ROCK.....definately will be a returning customer.
post #9 of 27

got it!

I got my latch in the mail today, but haven't installed it yet. I thought that I might run down to a machine shop to see if they could make an impression of the latch and make me a new one out of aluminium or some pot metal laying around. This should make it stronger and more durable. I'll have to see. Just an idea.
post #10 of 27

Re: got it!

Quote:
Originally posted by crenche
I got my latch in the mail today, but haven't installed it yet. I thought that I might run down to a machine shop to see if they could make an impression of the latch and make me a new one out of aluminium or some pot metal laying around. This should make it stronger and more durable. I'll have to see. Just an idea.
Heh, if you go to all that trouble to make a mould, cast several of them and sell them in the "Deals" section - I bet you'd have a few buyers. Just remember to subtract the right amount from the "negative" so you get a perfect match...

And if you go with Aluminum, annodize that sucker! Or chrome-plate it... possibilities...

-myrkat
post #11 of 27
Thread Starter 
I'll get in on the group buy
post #12 of 27

Re: Re: got it!

Quote:
Originally posted by myrkat
Heh, if you go to all that trouble to make a mould, cast several of them and sell them in the "Deals" section - I bet you'd have a few buyers. Just remember to subtract the right amount from the "negative" so you get a perfect match...

And if you go with Aluminum, annodize that sucker! Or chrome-plate it... possibilities...

-myrkat
Myrkat, what do you mean by subtracting the right amount from the negitive to get a perfect match?
post #13 of 27
I mean the THICKNESS of the piece, however, upon further reflection, that may not be a concern with this piece.

Take a Cell Phone Shell, for instance. A lot of the cheap-o cases are a tad too big because they miscalculated (or missed) the THICKNESS of the shell, as the negative is taken either on the INSIDE or OUTSIDE of the original.

My $3 Nokia case is a prime example of a "bad fit" from a poor tooling of a cheap die.

-myrkat
post #14 of 27

Still working on it

I'm still working on getting someone to cast a piece for me. I can't take it to a machiene shop and have them make it b/c it would be too expensive and they really don't want to do it. They want to make a mold and then make more than just a couple of hooks.
My next option is to go to a local hobby shop and ask them if they know of someone who does this simple type of jobs on the side etc.
I thought if I could find someone who could do just a sand casting of the piece and then just copy that a few times.
Anyway still working on it. I may not have an answer for a week or two.
post #15 of 27
Thread Starter 
Keep us up to date
post #16 of 27

me too

yeah...me too
post #17 of 27
Some schools and colleges have places people can work with metal and stuff like that. Maybe there is somewhere near you that you could have do this work for you. If they are not busy they could view it as fun!
post #18 of 27

Sorry it is taking so long

I still haven't been able to mess with it yet. My life is just a little too busy right now. My idea is to make a mold of the hook in plaster of paris. In order to do this I must mold one half then the other in order not to ruin the original hook. I just haven't had the time to mold each half. After that I will cook the molds on a low heat to get rid of any extra H2O. After the molds are made I was going to look for someone who deals with liquid metal to pour me some hooks. That is a good idea to find a school or university art dept. to help me with that. It is almost not worth the effort but it is a little project that I am still working on. If anyone else has some extra time they are more than welcome to take my idea and run with it. Otherwise you guys are in for a long wait. Sorry.
post #19 of 27

VersaLaser

Has anyone used anything from Versa Laser? (www.versalaser.com)

It doesn't cut metal, but it does look very interesting. I'm certain that someone here could figure out a use for it...
post #20 of 27

Re: VersaLaser

Quote:
Originally posted by LeFisch050
Has anyone used anything from Versa Laser? (www.versalaser.com)

It doesn't cut metal, but it does look very interesting. I'm certain that someone here could figure out a use for it...
that is very cool, yet also costs a lot. I think it is a bit much to spend $10,000 on a new latch...and I doubt you would get much other use out of the product. If that thing was less though I would be the first to buy it! I still think the college art dept is the best idea, yet I really do not see this happening. I do have a friend though whose family owns a factory type thing. I am not sure what all they make, yet they may be able to make latches. I would not expect it to be cheap though so I don't think I will bother him about it.
New Posts  All Forums:Forum Nav:
  Return Home