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dell tech support

post #1 of 3
Thread Starter 
well first question is, where can I official information that dell's warranty is not voided if I upgrade the hard drive myself? I believe you guys, but I'd like some official citations

also, when is the best time of the day to call dell tech support? when have you had the most success?

thanks!
post #2 of 3
I get the best responses from e-mail.
post #3 of 3
As for Dell's warranties, see

http://www1.us.dell.com/content/topi...s&~section=010

and the discussions in the Dell General forum, e.g.,

http://notebookforums.com/showthread.php?t=27287
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