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Mayaman2's Big Review of the 4750 - Page 30

post #581 of 624
Thread Starter 
This thread probably won't die till the laptop will. Muhahahaha! its comprehensive to say the least. I managed to fixed the popped key and have been rendering a lot lately. So you can just blow air into the fan vents under the computer? I'm probably going to be doing this a lot after January. I'm going to be using my laptop as tool for sculpting in my sculpture class. What's scary about this is the room is extremely dusty and temperatures vary a lot. If the beast can survive it, wow! If not, well than I will need a new laptop/desktop.
post #582 of 624
Quote:
Originally Posted by mayaman2
This thread probably won't die till the laptop will. Muhahahaha! its comprehensive to say the least. I managed to fixed the popped key and have been rendering a lot lately. So you can just blow air into the fan vents under the computer? I'm probably going to be doing this a lot after January. I'm going to be using my laptop as tool for sculpting in my sculpture class. What's scary about this is the room is extremely dusty and temperatures vary a lot. If the beast can survive it, wow! If not, well than I will need a new laptop/desktop.
I ahve gone through 20 different laptops and you still have one laptop lol wow you must really love your 4750.
post #583 of 624
Quote:
Originally Posted by mayaman2
This thread probably won't die till the laptop will. Muhahahaha! its comprehensive to say the least. I managed to fixed the popped key and have been rendering a lot lately. So you can just blow air into the fan vents under the computer? I'm probably going to be doing this a lot after January. I'm going to be using my laptop as tool for sculpting in my sculpture class. What's scary about this is the room is extremely dusty and temperatures vary a lot. If the beast can survive it, wow! If not, well than I will need a new laptop/desktop.
2 weeks ago my field laptop died (IBM ThinkPad T50 or something, really old, use it for hyperterminal only) and I was forced to bring my baby out to a gate house to do a config on a PIX 501. I'm thoroughly impressed. This thing was treated like a 2 dollar whore for the entire day and it still is working great. I was running it in 90 degree heat with 80% humidity and it never missed a beat.
I love my 4750.
post #584 of 624
Thread Starter 
I'm really going to test it next week. I will be using it in a sculpture studio, and this one is very dusty and often hot. Not ideal computer temperatures.

Btw I want to imprpove my signal strength from my wifi card in the laptop. I need a new driver for this, are there any new driver updates for the wifi card? The problem is even when I'm close to a WAP my signal is considered weak.
post #585 of 624
Thread Starter 
Um this is my first issue with my computer I have had. I'm getting purple and green lines that sometimes move across my desktop. If there is movment than the lines flicker around it and obscure text and animation. This could potentionaly be a huge issue. Is there any fixes? I have been doing heavy rendering a lot lately. Also I do not know where to find the drivers for the DVD burner.
post #586 of 624
Not sure exactly what it looks like, but if you've been pushing the machine, it's possibly artifacting. Since the 4750 is a close relative of the 8790, I would imagine that might be the case.

Have you cleaned out the unit at all? (not just a can o' air, but physically taking the keyboard, etc. off and cleaning the guts?) If not, I'd suggest starting there. You might want to look around the 8790 Support section in the artifacting threads for a little more info. Darn it, we need to consolidate that and make a sticky...
post #587 of 624
Thread Starter 
I have cleaned out the keyboard recently.May need to do it again. Um can't really read a huge thread though. Its rather hard to read tiny threads as it is.
post #588 of 624
Lessee, we basically had pulled our keyboards and then the cooling plate underneath (opening up the guts/exposing the CPU, GPU, etc.). Then making sure the offending dust bunnies were rounded up and ran out o' town. G-Omaha also suggested replacing some of the thermal tape in there, but I don't know the extent of your problem and don't know how similar the 4750's guts are to the 8790's. Might want to start w/ the cooling plate if you having pulled it and see if you can't find anything more down there that might be plugging things up. Hope you get it squared away. Have you dropped Sager a mail?
post #589 of 624
Thread Starter 
NOpe
post #590 of 624
I have actually lost count of how many units i've had.. I believe this is my 4th :P Have you reappied AC5? Might be time..I hope its something you can fix..me and FT feel for you if you have to start shipping it in for repair..I think we've both had enough of knowning the local UPS guy by name :P
post #591 of 624
Thread Starter 
I tried to clean under the plate, except the one screw didn't want to be removed. Still no luck with the purple and green lines. Hopefully it can still render. I'm going to try to contact sager to see if its an easy fix. I can't really aford to ship it now, since I still need it. Update, Its seemed to help though! I now get periods of time where its a clean screen.
post #592 of 624
maybe AC5 on the video card would help..i know some were doing it to the 98xx series.. Can ask Sager about it..
post #593 of 624
Wonder if by loosening up the screws on the cooling plate, it allowed a temporary fix to the problem? Had similar issues w/ the 8790s. Some people thought it was a permanent fix for our artifacting issues. I tried it as well, but it didn't do me any good.

I'd really try to get in there and get it squared away before something gets damaged permanently.

And I'd definitely get ahold of Sager on it- it might be a known issue to them in which case they could tell you exactly what to do instead of people like me guessing and you throwing darts in the dark at the problem
post #594 of 624
Thread Starter 
I did contact them. FFirst they had me install the latest graphics drivers, which made things worse and caused crashing. So I used a system restore. So now they say it could be a graphics card controller issue. And I'm out of official warranty. I have a phillips warranty, I would have gotten a sager one if they were available. I have heard bad things about phillips.
post #595 of 624
Thread Starter 
I contacted the phillips warranty number which Sager provided me with. I was greeted by a woman who assumed that my issue was software related and caused by the installation of Blender and Maya. However when I was talking too her I booted my computer without attaching it to the ac powersupply, (on battery power). The lines did not appear! There was some artifacting on top of white icons, but totally useable. When I than added the power supply and opened a program the green and purple lines returned in full force. Than I tried battery power again and they disappear. The representive/tech sent me to Sony tech support for who knows what reason. When I gave them the model number they said they never heard of sager and I had to hang up on them. What kind of service is that? I wish Sager provided the warranty not Phillips.
post #596 of 624
Sony support? Never heard of Sager? Makes you wonder if they'd do better if they hired freakin' monkeys to staff their CS section. Holy Horrible Happenstances, Batman; you've been robbed.
post #597 of 624
Quote:
Originally Posted by mayaman2
When I gave them the model number they said they never heard of sager and I had to hang up on them. What kind of service is that? I wish Sager provided the warranty not Phillips.
HOLY MACRO !!! Is this what is in store for me too???

Luke, can you say something about this ? Is there something that can be done to prevent this type of service ?? My first year is not over yet and I am wondering if this extended warranty business amounts to a rip-off. There are too many horror stories like this. It sucks.

Sorry Mayaman. Hope PCTorque can do something about your problem.

MS
post #598 of 624
Thread Starter 
Alrighty, I had to delay dealing with the problem for awhile, and suck it up. However I tried contacting phillips again. This time I got a knowledgable rep. However I made the mistake of telling him that I had the laptop in a sculpture class room, repeatly. This validates my warranty and they couldn't offer to help me. So next laptop I get will have no extended warranty, unless its at home. And also I have to learn not to tell the whole truth.

Btw I took the laptop to a local computer shop to be diagnosed. They say its a motherboard issue and bad ram. Where can I order a new 4750 motherboard? And how much are they?
post #599 of 624
Quote:
Originally Posted by mayaman2
Btw I took the laptop to a local computer shop to be diagnosed. They say its a motherboard issue and bad ram. Where can I order a new 4750 motherboard? And how much are they?
I would recommend contacting Sager and inquire about your options. Sending it to Sager and have them repair it is something I would contemplate if the price is right. I suspect that any other outfit may do a "not so optimal job" and still cost you good $$$. Besides, they absolutely know their 4750's anyway.

regards;


MS
post #600 of 624
Quote:
Originally Posted by mayaman2
Alrighty, I had to delay dealing with the problem for awhile, and suck it up. However I tried contacting phillips again. This time I got a knowledgable rep. However I made the mistake of telling him that I had the laptop in a sculpture class room, repeatly. This validates my warranty and they couldn't offer to help me. So next laptop I get will have no extended warranty, unless its at home. And also I have to learn not to tell the whole truth.

Btw I took the laptop to a local computer shop to be diagnosed. They say its a motherboard issue and bad ram. Where can I order a new 4750 motherboard? And how much are they?
Hey Mayaman
So sorry your having trouble. Why exactly does having your notebook in sculpture glass void your warranty? Don't they still need to look at it to prove it is either something you did or a bonified component failure? I dont think i'd let this die...and Philips is known on these boards for trying to give people the shaft when it comes to service..
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