Sager repair record poll - Page 2

Some things never change

The reason I attacked you is there for all to see. Yes you're pissed that no onw brings in any posts in your thread but the way you responded to the lack of interest you could generate was unacceptable.

You had no feedback - that doesnt mean these systems are crap - It coule mean that we dont have any problems see...?? You could have seen it either way.

In any case - I win - no one responded to your thread the way you wanted them to...any idea why?? There are lessons to be learnt from the results... Yeah we're hiding loads of stuff about these systems coz they are so full of crap satisfy your needs?? Looks like you're busy searching for an excuse to trash these systems.

You think such a poll is a good idea? we dont...

Most people solve all their problems here on the board without ever having to dial 1-800-sager and 911. You can always read about their experiences, problems, frustrations etc.

Expecting them to write about it again is just not gonna work my friend. I hope you can understand...we wanna use our computers too...

So there...

Is this really necessary? It seems that more than one person is trying for attention here. Yes? It also seems that many benefit greatly from the interactions on this site. I too look to the threads here to learn more about Sager. This is why I, and at least a few others who have contributed to this thread, are interested in a poll... whether or not some like gsferrari are not.

It would be nice to think that PCTorque has seen this thread. If so, please understand that there are buyers out there who want to see evidence of Sagers reputation, and that a poll on his site seems like a good medium for this. Afterall, it wouldn't take up much space on the forum... really.

While the many repair/problem threads help solve problems for others, they do not help me choose Sager. That is faith alone... something that doesn't come easily to some.

People already answered your questions...

The Sager computers are the same as Alienware's.

Does alienware's laptops break a lot? I don't think so. Will you have problems? Yes. Anyone and everyone who has ever had a computer, has had problems. You fix them, or you pay someone to fix them. Same as EVERYTHING in the entire world that ever existed/exists.

These are not cheap laptops, they are not made from off-name hardware, they aren't being sold or made by a fly by night company.

No need to get personal, or mad, or anything. Read, research, etc. A poll sure won't help you decide to buy or not, you decide if you buy. Do you want a top of the line laptop? Hailed as one of the best high-performance laptops in the world by Cnet/MaximumPC/PCGamer/ComputerGamingWorld/Wired/etc ? If not, then...

Understand please...

Almost 99% of the peeps here own either an 8887 or an 8886 or a 5660 or a 5670.

All of these laptops were out within the one year period.

No one has any real experience with the warranty etc. until the one year period is over and THEN something happens...

A separate poll will not attract many people because it involves having to sit down and remember what happened and write about it again which is usually a boring and wasteful activity for them. I cant think of too many people who would spend that much time just to reassure you

Those who have problems are taken care of very well by Sager and PC Torque. This you can see from posts in the sager tech support section and in the sager general section as well...

So I think you'll be waiting a long time for any worthwhile info on this poll...

really...accusing us of hiding info is crap - smacks of immaturity...
Why on earth would we hide info?? ha ha ridiculous thought...
We are also customers who took the bite and like the taste. Take a bite if you like...after all you have 30 days in which you can decide whether it stinks or not

Im off this thread and I am sure the two of you will welcome my decision.

Cheers!

Man, talk about missing the boat...

I've been breezing over this thread because it looked "troll-like" to me; let me just add my $0.02 worth, since everyone else is:

How can you have a "POLL" on REPAIR RECORD and even HOPE that it reflects the true % of problems with Sagers?

First of all, in case you don't know this, FORUMS in general are for PROBLEMS. Basically, that's the #1 reason anyone has them. Sure, there are nice off topic sections, and news/announcements, but let's be REAL here: Forums = Troubleshooting.

It doesn't always work out, and machines need to go back/be replaced, but most of the time, problems are worked out in the forums.

So, now you want to ask people (who come here to troubleshoot a problem, most likely) how often do they have problems with their Sagers?

That's beyond silly, that is assinine. Now, I don't want to sound overly-defensive, and I'd LOVE to know the REAL numbers, but this Forum is not a good, level place to conduct this poll for the reasons given above.

I'm sure there are several people here who do NOT have problems (or who came here w/o any problems), but I strongly feel they are in the minority of regular users.

Waiting for so-called "senior members" to conduct a poll YOU want to conduct also seems like troll-baiting. ANY REGISTERED USER can post a poll.

Go for it! I'll "vote" in it, and I will be more than willing to help you out if you need it (on the technicalities/editing, etc).

Let's not start ANOTHER flame-fest; the Holy-War one is enough!

-myrkat

Ok I get the point

gsferrari *Point Noted: no more aggressive posting*
gsferrari *Will put gun to the heads of silly posters*
gsferrari *Worships only one god : the Old Buzzard*

Yeehaw!

Myrkat makes a good point with some rational thought--something in desperate need here. Polls generally only offer a limited view of any topic, and given the readership here it is unilkely that such a Poll would accurately reflect Sager quality.
Of course no poll accurately refects the topic of comparison, because you just can't ask everyone to conribute. Funny that we all still look at them so much that the news media and sales reps for most companies use them heavily. We are a polling society to be sure.

What would be nice would be a head to head comparison of long term stability in a thread started by people who own more than one laptop. So many such comparisons have been made to look at performance on applications. So, why not quality?

I know, I don't think this is accurate either. So, that would leave us to say that there is no measure of product quality. Something I don't believe. There must be a measure of Sager quality besides what has been presented in other threads.

uhuh? Why do all you newbies come in and think that we're trying to sell you stuff and hide info?? come on man we're just customers like you!! I fight to ensure that I get my money's worth and so far Sager has not let me down.

On The Sager experience in general :-
=========================

* I havent had any problems with the HARDWARE so far... (Got my Laptop in Jan)

* I did not order the OS and whatever issues I have had have been driver related or OS related and mostly Microsoft related

* I had the option of upgrading to the newer UXGA with Wide Angle Viewing for $50.00 but I chickened out because I had doubts about the screen and Sager's assembly quality because some folks complained about discoloration against a dark background. I have seen the screen myself and have decided that it would have been an awesome upgrade - I am a fool to have missed it The patchiness IS there along the edges but its not something you'd see on a normal background..unless you prefer black as your desktop BgColor...

* For this upgrade I emailed Sager, got the RMA overnight and was ready to ship. I then emailed them again and told them that I would not be sending my laptop in and to cancel my RMA (because they start worryin if your lappy doesnt come in)

* All those who sent their laptops in received it in quick time (as in the warranty and policy) except for Allbad - they screwed up by downgrading his screen to SXGA instead of upgrading it to the new UXGA lol well he sent it back, Sager paid for shipping and he got his upgrade...

Now I am not floating in $$$ so this was a major decision for me. Instinct told me to take it up and I did - no regrets. The 5660 is still an awesome performer and if I continue to maintain the laptop as I am doing now, cycling the batteries, cleaning the laptop regularly, order in the software side , I am sure that it will continue to serve me for a long time.

I even recently considered scrapping the 3 year warranty because

* I am confident nothing will go wrong
* I am confident that if something goes wrong I can fix it
* I am almost certainly selling this laptop towards the end of this year and buying the newest 56XX Sager that they have...

Yes I am in love with this laptop and if it bothers you so much that I dont have anything negative to say about it - why dont you give one a shot...after all you still have 30 days in which you can make up your mind!

I do not think this was his intent... only that the majority of posters (new and old) probably came here as the result of a problem; or at least, the "problems" would be more numerous if we polled a tech-support forum than we would if we polled ever Sager owner.

I agree with what GS says (in his own special way) that many (if not all) the people here love their Sagers, but only because Sager has EARNED that "love" - as soon as they screw the pooch, it's asta la vista, baby!

As long as my laptop keeps me happy, well, I'm happy! I have seen people NOT happy with Sagers, and that is to be expected (can't please everyone all the time).

-myrkat

Myrkat has got it right. I... as a "newbee".... did not intend to suggest that you lot are biased in favor of Sager. Quite the contrary. If most come to this site to discuss Sager issues, the bias could swing to the negative side in a poll even if Sager's record is great.

GS, it would be appreciated if you drop the defensive tone that pervades most of your responses. I am not attempting to pose a pointless argument here, and I have not once gone on the attack. As a person very interested in Sager laptops, I am simply tying to gather as much information as possible before making a plunge worth a significant portion of my take home pay--an issue you obviously are familiar with. I ony wish there were some statistics to look at, because analyzing data makes me more comforatble.

I have searched this site for a long while now. Do you guys have any threads or other web sites to suggest for readers interested in Sager's long term reliability? Perhaps we can end this thread on an up note by directing future readers to another potential resource.

Yes Sir!! Ten Hut!!

Come on...im not that bad...yes I have a terrible temper but you should read the Schmoe guy's posts from the point of view of a relatively experienced user...

Anyway...

See - this is a community not a management or office. Statistics are not feasible for obvious reasons. Still - you can probably search for those who have had problems with their sagers and send them a personal message...

Or go online to the Sager Chat Room and request some peeps to meet you there at a given date/time (that place is usually deserted but its fun once some activity gets goin...)

The only place you can probably get hard numbers with any type of reliability on their service/repair record is from sager themselves although I doubt they'll share that with you.