Originally Posted by PyroBite
What's with the YO-YO phase
Hey man when I called on lets say a Monday and 11am I would be told Phase 9--then calling at 5pm I'm told Phase 11 or whatnot-
The Phases there aren't entirely accurate-your best bet is to get a good CSR who can really help you out-I've spoken to quite a few over the past month and some were alot more helpful than others-The best CSR I've talked to is Patty-so nice and goes out of her to get you the information.
explain NICELY to them your situation-as hard as it may be cause your ticked-
and just see if they can tell you the exact phase your in etc.
Your system is shipping out this coming week-so you will have it VERY soon-
at least you will have tracking numbers with yours =)