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(regarding upgradeable graphics on the Area51m) - Page 7

post #121 of 500
9/17/04 at 10:46pm
No worries...

Excellent work tho man...you get my vote for Post of the Week
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post #122 of 500
9/17/04 at 11:16pm
post of the week, nice!
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post #123 of 500
9/18/04 at 6:08pm
Quote:
Originally Posted by blazehenryson
What does he mean by "minimize downtime for everyone and place the upgrades under a priority path"?
"And what is the upgrade program" he's talking about?


LOL 2 min's after I emailed him he emailed me back and this is what he wrote
" Some upgrades will require the system to be sent to us for a resistor upgrade. This will allow the ATI 9700 to run at the higher clock speeds. So we are preparing logistically to provide this option and service to our customers."
I think this is good info...

I then asked him how will we know if we need the upgrade...
no reply yet, he works late, it's 8:17 FL time


UPDATE here is is reply
"We will work with them through our tech support to verify. If they have an updated revision, they will be able to buy the upgrade through the gearshop and install it themselves."

I hope that if i have to send my lappy back just for a resistor upgrade, they dont reformat my HD,,,,,sigh.... thats all they do everytime you send in your lappy, cause they reinstall the system OS and drivers and rerun "their" benchmarks and apps and if the system passes their benchmarks,, in their world, its fixed,,,,sigh...
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post #124 of 500
9/18/04 at 6:12pm
yeah, i hear you. Im getting sick of reinstalling everything
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post #125 of 500
9/18/04 at 6:55pm
Quote:
Originally Posted by Craig
No worries...

Excellent work tho man...you get my vote for Post of the Week
I'm voting for Darthbeavis and his lovely quartet of women.
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post #126 of 500
9/18/04 at 11:10pm
yea, i cant beat that...nor would I want to if u know what i mean...
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post #127 of 500
9/19/04 at 4:41pm
When I send my laptop in, I pull the hard drive first. Unless the repair has something to do with software or the hard drive itself, this works great. This was AW's suggestion, after I told them I had 15 gigs of tournament maps that would be hard for me to backup. lol.
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post #128 of 500
9/24/04 at 1:28am
Thread Starter 
We are almost at the end of September and I see no news from AW nor have they made any announcements for upgrades... So on October 1 I will be posting the email and name of the individual at AW who started all this! I am not a happy camper...no 9700 and no definitive word on the 9800 or go6---!!!

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post #129 of 500
9/24/04 at 11:54am
Well , dont get too riled.. i saw someone post something about estrada talking to another poster about the 9700 upgrade and that ppl will need to send in their mobo for re-work, so ppl will have to arrange to send in their systems and that they "AW" are working on a priorty setup to get lappys sent in and reworked and returned on a fast turn around,, so even though we haven't heard any "official" news from AW, i'd give em just alittle more time, week or so, then time to email and see what they got for us...
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post #130 of 500
9/24/04 at 12:32pm
they now have 2 cards in the store. No there not ati but yes they are upgrabile cards.
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post #131 of 500
10/1/04 at 6:44am
Quote:
Originally Posted by notebook_gamer
We are almost at the end of September and I see no news from AW nor have they made any announcements for upgrades... So on October 1 I will be posting the email and name of the individual at AW who started all this! I am not a happy camper...no 9700 and no definitive word on the 9800 or go6---!!!
Well Notebook_gamer It is Oct. 1. Who is your contact and what is their email?
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post #132 of 500
10/1/04 at 7:15pm
Thread Starter 
I have been asked by a moderator to refrain from posting the email and making it public as it would violate rules. I am not happy about this and wish to express my deepest anger and disappointment with AW. I can try and be optimistic and keep hoping for the 9800 instead but let's face it...I have lost all faith in AW and am seeking to sell my laptop and taking my business elsewhere. So until I get approval from a moderator publicly to post the email I will refrain.
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post #133 of 500
10/1/04 at 9:18pm
Quote:
Originally Posted by notebook_gamer
I have been asked by a moderator to refrain from posting the email and making it public as it would violate rules. I am not happy about this and wish to express my deepest anger and disappointment with AW. I can try and be optimistic and keep hoping for the 9800 instead but let's face it...I have lost all faith in AW and am seeking to sell my laptop and taking my business elsewhere. So until I get approval from a moderator publicly to post the email I will refrain.
I can totally respect that notebook_gamer good show of restraint. If you feel the need to P.M. me the info I promise I will not tell anyone else except my friend who has an Area-51m. I will not post it on the net I would just email that person to remind him that we have not forgot about what we have coming. But if not I respect that as well just give him hell for me.
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post #134 of 500
10/1/04 at 9:25pm
Quote:
Originally Posted by Devion
they now have 2 cards in the store. No there not ati but yes they are upgrabile cards.

There not ATI!!!!! COUNT ME IN!!!!!!!!!!!!!!!!!!!
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post #135 of 500
10/2/04 at 5:37pm
Thread Starter 
Quote:
Originally Posted by jsd91741
I can totally respect that notebook_gamer good show of restraint. If you feel the need to P.M. me the info I promise I will not tell anyone else except my friend who has an Area-51m. I will not post it on the net I would just email that person to remind him that we have not forgot about what we have coming. But if not I respect that as well just give him hell for me.
I wish I could give him hell but I honestly have given up the fight with AW...If you want to email him, I will PM his email address only to you, but first I will ask the mods if that is ok...
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post #136 of 500
10/2/04 at 7:03pm
What happened between you and said AW employee should stay that way. Anyone wishing to speak with Alienware directly can call their sales or customer service phone numbers listed on the website.
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post #137 of 500
10/2/04 at 9:08pm
Notebook_gamer,

I think I will give up as well. I am mad at myself for buying this 51m but what can you do. I will call Alienware myself on Monday and express my disappointment yet again with them. Thank you for what you have done the last 2 months.

Jeff
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post #138 of 500
10/3/04 at 3:11am
Quote:
Originally Posted by notebook_gamer
We are almost at the end of September and I see no news from AW nor have they made any announcements for upgrades... So on October 1 I will be posting the email and name of the individual at AW who started all this! I am not a happy camper...no 9700 and no definitive word on the 9800 or go6---!!!
Hey N/G,
Maybe you should consider selling your laptop while it still has most of its resale value. Sounds like you are not happy with AW and your machine and like they say BS walks and action talks, or some such stupid old saying. But you know what I'm getting at here, life is too short to be unhappy with your laptop, get rid of it and get something that will make you smile, mate.
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post #139 of 500
10/3/04 at 3:59pm
Thread Starter 
Quote:
Originally Posted by Craig
What happened between you and said AW employee should stay that way. Anyone wishing to speak with Alienware directly can call their sales or customer service phone numbers listed on the website.
Well...the powers that be have spoken so end of subject!!!
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post #140 of 500
10/4/04 at 5:56pm
Quote:
Originally Posted by notebook_gamer
Well...the powers that be have spoken so end of subject!!!
You can post at the AW siie.
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