I went over to the torque site and checked out the 9860, x800's are on back order for about a week. I can wait! I'm gonna get the 3.4 P4 with 2 gigs of ddr2 at 533mhz and a pair of 7200 epm hard drives set up with raid of course. TV tuner and dvd burner with the new audigy pcmdia card, built in wireless and no alien led's on the lid. lol.
I checked out delivery time with an email inquiry and they had my answers back before I woke up next morning. Sager has already treated me better in one day then AW ever thought of doiing. Cool, thanks mate!
P>S. I am donating my AW lappy to a game modder in training that has need of hardware and doesn''t care what brand name is on the lid. At least he wont go in thinking he should have gotten better service for the thousands of dollars it cost. Happy all round, we will be, good job and thanks again.
|Alienware doesn´t really have the means to compete with Dell and Dell knows, that they don´t have any reason to be afraid of AW.AW on the other hand doesn´t even need to attempt competing with Dell as their customers want something totally different
This guy has it backwards, Dell will never be afraid of AW, but AW is very afraid of giants like Dell. Dell is one of the very reasons that ATI got shuffled to the back of the line when orders were taken and promises made last fall.
AW had promised an upgrade for the 9600 and then had to cool its heels while ATI made 50,000 vid modules for Dell.
The idea that AW has different customers than wanted by Dell is not well thought out either. Dell is very interested in the money to be made on premium gamer laptops and also is aware of the street cred or net cred it you will that comes with having a flagship laptop that competes headon with anybody's hardware. Being tops in magazine reviews and having hand with the younger gamers makes for respect and future sales to these same label conscious consumers.Also, people will go check out the highend system and go through sticker shock, at which point the savvy salesman just moves them to a cheaper laptop with assurances that it has the same quality and reliability, only a tad slower. hehe!
Capitalism at its keenest edge and only the strong survive the process. Strong in engineering or customer serviice, both the same thing to most non tech users. Chrysler found out how customer service could sell horrible cars in the early eighties. They also found out even later that the best cars won't sell bad customer service. In the end, you are only as good as your word and your potential to sell laptops next year.
AW lost me for life, and at one laptop a year, which I am averaging here, that's noteworthy, especially wheen you multiply it by all the complaints in the AW forums. AW's loss is someone elses gain, Sager's gain by all indications, but DEll is selling xps's at full retail with no problem and thats with old tech to boot.
Sry dude, didnt mean to ramble, and no disrespect intended, but the issue was lived very personally by myself and family members that witnessed the last year. It was unbelievable and now it's over almost a year to the day. Happy trails!