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*** Hitachi HDD Firmware Update *** - Page 2

post #21 of 40
8/7/04 at 4:42pm
that is the same noise i am hearing. Not sure about everyone else.
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post #22 of 40
8/7/04 at 5:04pm
Quote:
Originally Posted by SonyCool
If this is the same problem, I wonder if your firmware update will work on my Sony.
The DFT utility is not system specific and will run on non-Dell systems.

I went ahead and flashed an older (Jan04) HTS548040M9AT00 drive from Microcode ver MG20A53A2D up to MG20A5EA2D.

BTW: I uploaded the USB Flash Drive utility to perform this flash in DOS to http://images.lunarpages.com/uxga/dos/usb/hitachi.exe
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post #23 of 40
8/7/04 at 7:21pm
Quote:
Originally Posted by DBS
if you CD drive is the E drive then do this A:\E: hit enter and it should now look like this E:\

do that for whatever driver letter you want to do. Just the drive letter with a colon after it and it will change to that drive letter.
Thanks DBS your a lifesaver, I don't know jack about DOS. Dell should have made this a little easier, but I guess DOS is the safest way to go. I want to add that I had to type, "autoexec" once the drive letter changed to get the program started for the other idiots like myself that can't do it.
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post #24 of 40
8/9/04 at 11:33pm
so why doesnt booting from a USB key work? It said there is no bootable option in the table or something..
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post #25 of 40
8/10/04 at 1:03am
Ok, I must be stupid - Nero keeps insisting it needs an image of some sort in order to make a bootable CD, but I cannot for the life of me find anywhere to get a image file from. (And why the heck no one has ever come up with a way to burn a CD that just includes the System files the way that we were able to do for ever and ever with floppy disks is completely beyond me. Must be because it's logical and makes sense and can be done without any trouble, so naturally it's completely out of the question.)
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post #26 of 40
8/10/04 at 7:17am
You need a floppy drive or a bootable memory stick.

After formating the floppy diskette or memory stick with the system files, you add an AUTOEXEC.BAT, CONFIG.SYS and CDROM drivers for the CD/DVD drive. I have the ones that I created for Ghost on my XPS. With a little editing, they may work for you.

Nero will then see that the floppy or stick is installed. When you create it in Nero you will then select the source of the bootable image (floppy or stick) that will be used when you burn the CD or DVD.
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post #27 of 40
8/10/04 at 2:32pm
Before flash -- weird surge noise and no "tick"
After flash -- weird surge noise and now it "ticks"

What a BS flash program....
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post #28 of 40
10/5/04 at 7:14am

pls help me

I have bought new hitachi hdd and Ia have also problem with clicking sound but when I try new firmware It always say that I dont need new firmware my hdd was build in july 2004... help me what can I do with this problem....thanks
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post #29 of 40
10/5/04 at 7:16am
pls help me

--------------------------------------------------------------------------------

I have bought new hitachi hdd and Ia have also problem with clicking sound but when I try new firmware It always say that I dont need new firmware my hdd was build in july 2004... help me what can I do with this problem....thanks
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post #30 of 40
10/5/04 at 12:00pm
from some of what I've been reading on this, the latest I recall was the clicking seems to be the HD parking to heads. Parking the heads is a good thing, as it prevents the heads from damaging the platters when the laptop is in motion.

I wish they'd turn that feature off when the power is plugged in, but it doesn't seem to affect the performance of the drive. I tried the firmware update also, and it still clicks. unless someone else has some newer information, I'm not worried about it anymore
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post #31 of 40
10/5/04 at 9:19pm
Hey Guys;

I'm not sure if this update will work on my HTS726060M9AT00. It indicates the patch is for P/N J1489, and N3574. My P/N is 08K0939.

And I do have the "Tick" issue as well. Also, mine indicates that it was made July / 04.

Do I dare risk using the flash update? Or would Hitachi have their own fix out?
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post #32 of 40
10/6/04 at 5:37am

hdd

I write to hitachi and they say me almost nothing... If I want I can apply for warranty but I think they do nothing with this problem...I also ask for new firmware but they say they dont have any one...And I found on IBM site firmware for this hdd but it write me that I dont need new firmware...You can try your firmware it nothing happend to your hdd...
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post #33 of 40
10/6/04 at 11:43am
from HITACHI support:

Regarding your enquiry relating to the brief sound that emanates from our
drives.

We suspect that the occasional 'sound' you are hearing is the Idle Time
Function that has been introduced on our latest drive designs as a
reliability enhancement. You need not be alarmed by this,

This "sound" is due to a brief but deliberate head arm movement every so
often. This has been added to maximise the reliability of our disk drive
products. This function is only invoked if an extended period of inactivity
is detected, so has no impact on active performance. [It is bad to leave
the heads hovering over the same data track unnecessarily].

Even after a period of time of activity the Idle Time Function can be
implemented as the Idle Time Function is a cumulative function.

The level of sound emitted may vary from one drive to another and as such
this should not give rise to concern or be considered an impending failure.

Please be assured that this drive design is one of the quietest drives, at
this data density, in the industry.

We trust this information will be of use and help you to resolve your
problem(s).

Best regards

Hitachi Technical Support Center
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post #34 of 40
10/6/04 at 12:43pm
will the upgrade delete all the data on the disk? or will it be unharmed?
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post #35 of 40
10/6/04 at 1:01pm
Quote:
Originally Posted by enti333
from HITACHI support:

Regarding your enquiry relating to the brief sound that emanates from our
drives.

We suspect that the occasional 'sound' you are hearing is the Idle Time
Function that has been introduced on our latest drive designs as a
reliability enhancement. You need not be alarmed by this,

This "sound" is due to a brief but deliberate head
arm movement every so
often. This has been added to maximise the reliability of our disk drive
products. This function is only invoked if an extended period of inactivity
is detected, so has no impact on active performance. [It is bad to leave
the heads hovering over the same data track unnecessarily].

Even after a period of time of activity the Idle Time Function can be
implemented as the Idle Time Function is a cumulative function.

The level of sound emitted may vary from one drive to another and as such
this should not give rise to concern or be considered an impending failure.

Please be assured that this drive design is one of the quietest drives, at
this data density, in the industry.

We trust this information will be of use and help you to resolve your
problem(s).

Best regards

Hitachi Technical Support Center

so that means, that FIX from dell stops that head movement, lessening(sp?) hard drive's life span?
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post #36 of 40
10/6/04 at 4:08pm
no!!! i try dell firmware and nothing happend...It will not start instal the new firmware because it say that I dont need it...and it will not delete your data!!!Try and write your experience
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post #37 of 40
10/10/04 at 12:59am
I installed the Dell Firmware update by downlaoding to my comp and making a boot CD.You can also get instructions on Hoe do it on the Dell Support Website. I used to hear a slight clicking noise and now it totally stopped and the data is fine.
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post #38 of 40
10/10/04 at 6:56am
Well i did the dell firmware and it changed nothing. Mine clicks about every 2-5 min and it gets on my nerves
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post #39 of 40
10/12/04 at 1:45pm
See if your HD model needs firmware update.
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post #40 of 40
10/24/04 at 12:24pm
problem is that my hdd dont need the new firmware but clicking problem is there...What can I do???(I can drop the hdd from my window but....Pls If you know what do help me(us)....thanks....I search all web and I try everithnig and nothing help me....bey
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