Hi, folks. I bought Painkiller yesterday and tried to install it on my 8887 Sager laptop. Initially, the game would not run - the gamma of my screen changed, the CD spun a bit, and then nothing. Following the tech support advice, I patched Painkiller up to 1.31. Now, when I run the game, I get a white screen. The only way out of this is hitting alt-tab to switch out and back, which brings up the splash screen, and then goes onto the main menus.
When I start a game, I again get a white screen, this time letterboxed with black strips at top and bottom. Alt-Tab out and back fixes this and brings up a fancy chapter menu. I can manipulate the options and go to the Tarot screen from here. When I click on the pentagon to start the level, I get the loading screen with the pentagram and little marker moving up the circular edge, lighting up the notches as it goes. This eventually reaches the top of the screen, at which point I hear some scary noises for a while and the game goes silent and freezes.
Alt-tab will no longer work at this point, and I can*t get out of this, even with Ctrl-Alt-Delete. I am able to open and close the DVD-ROM drive, and the disk spins up, but to no effect. Eventually, I have to power off. When I boot up after this, I get a message from Windows XP saying that my graphics card failed to execute an instruction. The technical info in the error report it sends is as follows: szAppName : Drivers.Display szAppVer : 10024C660188801558 szModName : ati2dvag.dll szModVer : .13.10.6218 Offset : 3BD206EA. I've reloaded the most updated the video card drivers from Sager's site, and it doesn't help. I've run the game at the minimum ("Fastest") resolution and settings, and it doesn*t help. The graphics card is an ATI Mobility Radeon 9000, hooked to a 2.8 MHz Pentium 4 CPU on a Sager laptop. I've had no problems with other graphics-intensive games (e.g. Unreal Tournament 2004, Age of Mythology). My DirectX is 9.0b as indicated, and I'm running no other applications concurrently.
I tried downloading the Omega drivers, but that didn't take - they wouldn't come up, and I had trouble de-installing the ATI drivers.
I wrote the publisher's support, and their response was that the game wasn't tested on and isn't necessarily supposed to work on laptops. How helpful is that? My system more than meets the Recommended (let alone Required) settings on the side of the box. Anybody have any ideas? It's been a very frustrating five hours downloading stuff, searching through forums, updating drivers, etc. I'm thinking I may have spent $39.95 and five hours I'll never get back in exchange for three coasters and some cardboard.
Thanks,
Dave
When I start a game, I again get a white screen, this time letterboxed with black strips at top and bottom. Alt-Tab out and back fixes this and brings up a fancy chapter menu. I can manipulate the options and go to the Tarot screen from here. When I click on the pentagon to start the level, I get the loading screen with the pentagram and little marker moving up the circular edge, lighting up the notches as it goes. This eventually reaches the top of the screen, at which point I hear some scary noises for a while and the game goes silent and freezes.
Alt-tab will no longer work at this point, and I can*t get out of this, even with Ctrl-Alt-Delete. I am able to open and close the DVD-ROM drive, and the disk spins up, but to no effect. Eventually, I have to power off. When I boot up after this, I get a message from Windows XP saying that my graphics card failed to execute an instruction. The technical info in the error report it sends is as follows: szAppName : Drivers.Display szAppVer : 10024C660188801558 szModName : ati2dvag.dll szModVer : .13.10.6218 Offset : 3BD206EA. I've reloaded the most updated the video card drivers from Sager's site, and it doesn't help. I've run the game at the minimum ("Fastest") resolution and settings, and it doesn*t help. The graphics card is an ATI Mobility Radeon 9000, hooked to a 2.8 MHz Pentium 4 CPU on a Sager laptop. I've had no problems with other graphics-intensive games (e.g. Unreal Tournament 2004, Age of Mythology). My DirectX is 9.0b as indicated, and I'm running no other applications concurrently.
I tried downloading the Omega drivers, but that didn't take - they wouldn't come up, and I had trouble de-installing the ATI drivers.
I wrote the publisher's support, and their response was that the game wasn't tested on and isn't necessarily supposed to work on laptops. How helpful is that? My system more than meets the Recommended (let alone Required) settings on the side of the box. Anybody have any ideas? It's been a very frustrating five hours downloading stuff, searching through forums, updating drivers, etc. I'm thinking I may have spent $39.95 and five hours I'll never get back in exchange for three coasters and some cardboard.
Thanks,
Dave
