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oh no! the sentia dilemma!

post #1 of 22
8/7/04 at 12:10pm
Thread Starter 
aw is offering the $99 off shipping again and the sentia's shipping date is now the aug 23rd! too bad i got trapped into paying that extra hundred for shipping...plus my estimated shipping date is the 25th...hope it gets here sooner.

anyone else in the same situation?
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post #2 of 22
8/7/04 at 12:16pm
Muns,

You're misunderstanding what that means. If you ORDER before the 23rd you'll get free shipping. Call Alienware and I bet you they'll give you the $99 credit.

They're cool like that
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post #3 of 22
8/7/04 at 12:23pm
Thread Starter 
lol craig. i tried to squeeze that free mousepad (before the free shipping offer) out of aw the other day...didn't quite work. so should i even bother trying again? im still on phase 5.

oh yeah, i forgot to add that i was one day late for the last free shipping offer.
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post #4 of 22
8/7/04 at 12:31pm
The way it works is this: Any and all incentives and price changes that are offered BEFORE your machine SHIPS are fair game. If the price goes down, they'll refund you the difference, if free shipping comes out, you'll get it.

I got Free shipping on my system after I ordered it just by calling up and asking them. They refunded $99 to my American Express card without hesitation.
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post #5 of 22
8/7/04 at 12:35pm
Thread Starter 
that's what i thought. many forum posters have said the exact same thing, but aw didn't honor the free mousepad i asked for (only two weeks later). so i will see if they can refund the 99 for shipping. thanks for the input
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post #6 of 22
8/7/04 at 12:39pm
mines coming with a free mouse pad.....i didnt even ask for one...odd
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post #7 of 22
8/7/04 at 1:22pm
Yeah, when I was waiting for mine, AW dropped the price by about $250, so I just added a bunch of extra's onto my order.
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post #8 of 22
8/7/04 at 1:24pm
Thread Starter 
so everyones just gonna brag like that eh? hehe

i think aw added stuff cuz they felt bad for you waiting 50 days, jazzy...lol
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post #9 of 22
8/7/04 at 1:33pm
yeah.....they were just giving out free alienware mouse pads when i ordered mine but i had to pay 5 bucks to get a shirt. Bragging??? I dont see people bragging. oh yeah....6 more days and i should have my laptop in hands!!!! woot! oh wait...that was bragging....lol. Sorry i had to do it....no hard feelings muns. BTW.....whats the specs on your alienware muns?
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post #10 of 22
8/7/04 at 6:38pm
Thread Starter 
1] Sentia™

Warranty: 3-Year AlienCare Toll-Free 24/7 Phone Support with Onsite Service
AlienRespawn: Alienware® Respawn Recovery Kit
Case: Alienware Exclusive Sentia Case - Saucer Silver
Processor: Intel® Pentium® M 755 2.0GHz 2MB L2 Cache 400MHZ FSB
Motherboard: Intel® 855GME+ICH4M Chipset PC-2700 @ 333MHz
Wireless network: Intel® PRO/Wireless 2200 Network Connection
Memory: 2GB DDR PC-2700 at 333MHz - 2x1024 SO-DIMMs
Hard Drive: Hitachi 60GB 7200 RPM ATA100 with 8MB Cache
Monitors: 12.1" Wide-XGA 1280x800 LCD Display
Video Card: Intel® Extreme Graphics 2 Technology
Sound Card: Sound Blaster Pro Compatible 5.1 Digital Audio
Smart Bay One: 24x10x24 CD-RW / 8X DVD Combo w/Software MPEG2 Decoder
Ethernet NIC: Integrated 10/100Mb Ethernet NIC
Modem: 56K Modem with V.90 Technology
Operating System: Microsoft® Windows® XP Professional

+ alienautopsy
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post #11 of 22
8/7/04 at 10:34pm
awesome setup you have there muns.
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post #12 of 22
8/7/04 at 10:58pm
Thread Starter 
thanks, you too
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post #13 of 22
8/7/04 at 11:38pm
lol...thanks muns. im going insane waiting for that email saying "Your laptop has shipped"
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post #14 of 22
8/7/04 at 11:42pm
they called me

plus it cost them 10euros to call me lol.
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post #15 of 22
8/7/04 at 11:47pm
people are lucky to not get a busy signal when they call me.....on a dial up connection with only one phone line. and im online a lot. atleast it keeps them damn tellemarketers from calling:P
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post #16 of 22
8/8/04 at 12:17am
Muns, are they offering onsite service with the sentia now?
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post #17 of 22
8/8/04 at 12:29am
Thread Starter 
uhhh....i'm new to aw, but i assume that the "onsite service" means what it says. i think they are referring to hardware stuff. if something needs to be replaced, they will come to my house to fix it. by "they" i mean "a qualified technician" (aw's words, not mine). hope that helps.
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post #18 of 22
8/8/04 at 12:46am
thats also not avail. in all areas too.
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post #19 of 22
8/8/04 at 12:59am
Thread Starter 
jazzy, what do you mean by that? if i live in the north east, will i be able to get this service? i mean, i did pay for it and all. i wish this was more clear on the site.
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post #20 of 22
8/8/04 at 3:04am
i just remember it saying not avail. in all areas. Have ya always noticed that most company's have that....yet they never say where its not avail. lol. You'll have to ask alienware where its not avail. at muns.
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