Originally Posted by Devion
USA support sucks :P
The best way to test if keyboard works before any booting up OS turn the numlock on and off and see if the light changes.
To get into the bios when the screen comes up with Alienware logo and ALIENWARE press Del.
Iv have heard that ppl have to keep trying untill they get one with half a brain to help. (luckely for me i always got 1 with half a brain)
I know how i caused my problem. I deleted a file that was hidden and needed for windows. but even after reformat it doesnt work
. And during the installing yur keyboard will work right uptill "Windows Configuration now loading"
Did u delete anything via dos or anything?
And it shuld change to bios loading screen
Actually, it was UK support. Got some Indian guy who was very quiet most of the time, unfortunately it didn't result into (good) answers.
I didn't delete anything, maybe something got corrupt though. In the morning I sent off an email, and when I got home from work it didn't work anymore.
What's kind of strange though, is the fact that if you boot from CD it should load all drivers from CD, right? So let's consider the fact that maybe something did become corrupt, it shouldn't affect the system when I boot from CD.
Now here's a total weird thing: I took out the hard drive, booted from CD. It started loading drivers and all that, got to the point where you should select your partitions and it said that there's no disk available (duh). But here the keyboard doesn't work either
It confuses me, because I'm not sure if it's a hardware issue or a software issue now
The keyboard looks
like it's working, num/caps/scroll lock work, but it's not working at the moments I want it to (e.g. when entering the BIOS)
It's also working in a Linux installer... *sigh* Almost makes me wanna install Linux on the damn thing