New Posts  All Forums:Forum Nav:

What a waste of $250+

post #1 of 6
8/12/04 at 3:37am
Thread Starter 
As some of you know, I sent my laptop back to get repaired. The only two things really wrong with it were that the PCMCIA slot eject button was stuck out, and some of the keys didn't work on the keyboard. I recieved the computer yesterday to find that the only thing that had been fixed was the PCMCIA slot eject button. The keyboard was still broken. And on top of that, they didn't put the blank card back in the PCMCIA slot. Now I have to wait another week and a half for Alienware to ship me a new keyboard. Don't you think for a 3-Year $250+ warranty they should be able to fix what I told them to?
Reply
Reply
post #2 of 6
8/12/04 at 8:26am
3yr warrenties are always a waste no matter what.

If computer can last 1year without major problems it will last 5years. (i have pc that backs up my theoryies)
Reply
Reply
post #3 of 6
8/12/04 at 8:50am
Devion, I also thought that, until my CPU overheated in my Area-51m... problems happen...and we hear about a lot of them...but what we don;t hear about is the thousands of ALienware buyers that dont have any problems with their PCs...What i also learned is that you can take the 1 year warranty, and upgrade it within 11 months if you want... that's the way i role now...
Reply
Reply
post #4 of 6
8/12/04 at 9:17am
Just think, these suckers who get the second year for 200 bucks, that's over a dollar every two days for insurance.
Reply
Reply
post #5 of 6
8/12/04 at 9:25am
or it's 55 cents a day
Reply
Reply
post #6 of 6
8/13/04 at 10:30pm
hmm..They fixed my screen problem and kyboard problem in less then a week and sent it back. I sent it to them on like Monday And got it back on Saturday. (if i remember right)I prefer alienware support over Dell anyday. #%#@ DELL
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Alienware Sentia, M11x and M14x