Reposted in the hopes that Craig won't send this post to the Dell Tech Board. 
I'm really at my wits end here. 
---
Some of you may remember a while back I was having issues with the DVD/RW Combo Drive after a reformat.
After a few exchanges via Alienware tech support my situation hasn't improved.
I can read normal CDs fine. Play normal CDs fine.
I can't play DVDs at all, it crashes PowerDVD/Win Media.
I can't read DVD datadiscs without getting a "cylical error" messages or something in that vien.
I can't burn regular CDs or DVDs.
Now it worked fine before the reformat. Perfect. No issues. Alienware is now saying that it may be a bad drive, which makes ZERO sense to me because it was working until the reformat.
Everything tells me its a software issue, right?
I have the latest OmegaDrivers installed, and all default drivers from the Utility CD.
Does anyone have any other ideas of what could be causing me problems?
I really don't want to send it back to Florida, but I'm running out of avenues quick here.
-- Seb
I'm really at my wits end here. ---
Some of you may remember a while back I was having issues with the DVD/RW Combo Drive after a reformat.
After a few exchanges via Alienware tech support my situation hasn't improved.
I can read normal CDs fine. Play normal CDs fine.
I can't play DVDs at all, it crashes PowerDVD/Win Media.
I can't read DVD datadiscs without getting a "cylical error" messages or something in that vien.
I can't burn regular CDs or DVDs.
Now it worked fine before the reformat. Perfect. No issues. Alienware is now saying that it may be a bad drive, which makes ZERO sense to me because it was working until the reformat.
Everything tells me its a software issue, right?
I have the latest OmegaDrivers installed, and all default drivers from the Utility CD.
Does anyone have any other ideas of what could be causing me problems?
I really don't want to send it back to Florida, but I'm running out of avenues quick here.
-- Seb
