Originally Posted by Babbabresaur
However. If you're still in the 1 yr warranty period, you would send it back to Sager in Calif. The expense of sending it their is on you more than likely. They may be slightly busier, but I believe they try not to hold on to the returns more than two days, and then send it back either 2 day or 3 day UPS.
I just got my computer back from Sager in Cali. If you are within the first 30 days of your warrenty I believe they will guarentee to ship back to you within 48 hours of receving the comp. After 30 days I believe there is a 72 hour turn around time (plus shipping of course). I sent mine back Thursday afternoon, it arrived Friday morning. I received my computer the next Wed.
Shipping expense...you usually pay to send it and they pay to send it back.
Oh and btw...................NO DEAD PIXELS ON THIS ONE! WOoOOoOHOoOOo