A70/A75 Static issue
I have been following the posts in this forum since posting what I believe to be the major source of the A70 /A75 freeze, reboot, black screen issues and I may have over emphasized the speaker covers.
This issue is not limited to the speaker covers. The speaker covers seem to be the most sensitive area on the laptop with the left speaker being extremely sesitive but I have also reproduced this same screen freeze by walking up and touching the touchpad. I have never touched the touchpad and/or keyboard and had a reboot but it can and will freeze the system.
Taping the speaker covers, wearing shoes and increasing the humidity will reduce the possibility of a static discharge resulting in a freeze or reboot but is that really something we should have to do or be willing to do?
I am not making negative remarks or saying these things should not be done. After all, we have paid for a product and since Toshiba is, for the moment, ignoring it we have to do what we have to do. But, I personally cannot walk into a clients office and ask him/her to increase the humidity in the room or tape my speaker covers. It just doesn't give a professional impression opening up a laptop with tape on the speaker covers. It's like showing up with your glasses taped and hanging off one ear! Again, I mean no disrespect but we have to keep on calling Toshiba every day. There are more and more people doing this and as long as it continues Toshiba will reach a point where they realize fixing this will be in their best interest.
I know it's a hassle and takes time but call, and call and call again. Every single day. I am and I know of dozens of other people doing the same. Send emails, post in laptop forums and contact Toshiba directly. It's the only thing to do. Toshiba needs to do what is right. They do know about this issue. If you call and they say they never heard of it, they are lieing and you should point it out to them. Tell the rep you want it noted in your account that you feel Toshiba knows about this issue and is stonewalling.
Good luck to all and I will post anything new I hear.
P.S. There was a post from someone who said Toshiba told them to take A70 to an authorized Toshiba service provider and they would fix the speaker covers. Unofficially this is the tact Toshiba is taking when you get their technical support to admit to the issue. Toshiba should pay for shipping to and from Toshiba and it should be done on a rush basis since they have known about this for well over a month.
If you are interested in a clas action suite against Toshiba please post a yeah or neah here in this forum.