An open letter from Hypersonic - Page 2  

Sager doesn't make them.... they buy the machines from Clevo.

I don't know what the differences are between Sager/PCT/DL etc... and Hypersonic, but I'd imagine the companies differ in the customer group they are trying to sell to. I fail to see how their products can be significantly differentiated from a hardware point of view.

But anyway I guess the whole point of the letter from HS was to tell us not to go around guessing about things that we are not exposed to.

omg i wasnt trying to start a flame war. jeeze guys. i was just stating the differences. im glad to see that adam from pct passed elemetary english. lol. as for the 3700....hypersonic/eurocom/gamepc/mtech/etc are all offering it in the clevo model. so obviously clevo supports it. if clevo said "no" to the 3700, it wouldn't be available in a clevo model.

as for everybody else that decided to bash me in this thread, why don't you ask yourself this question? why is it that when you order a sager laptop (say next day air) you recieve it the next day (as long as it is in stock), while if you order a hypersonic (next day air) you recieve it the next day after it has been built and tested?

the answer to this is obvious. sager sells their pcs in bulk. notice on their site that YOU can become a sager reseller. you just take orders for them. you get the choice of how you want your customer to recieve it. pct gives the customer the option of a paint job (in which case pct recieves the laptop...paints it...ships it out), etc. sager's laptops just either await a congifuration, or they are pre-boxed in several configurations and ready to ship (not sure on which on it is; could be both)

NOW LET ME BE CLEAR AGAIN!!!!! I AM NOT DISSING SAGER!!!! I WOULD HAVE RATHER BOUGHT A SAGER!!!!!

Hypersonic (which also uses the Clevo model....ehhhemADAMehhhem!) recieves your order, and then gives you an estimated ship date. They have all the components for the laptop and insist on using the highest quality parts that will fit in it. I was told over the phone that they try to use Corsair XMS series ram in all of their products unless a faster/better memory is available to them. They also test their products completly and are thus able to offer a "guaranteed no dead pixels" policy. When they test the product they check for things like dead pixels and if you opt for the policy, they will make sure there are no dead pixels. Even if you do not choose this option, you are still guaranteed to get no more than 1 dead pixel in the center and up to 2 in the corners. That is a damn good policy. The 72hour burn in pretty much negates problems that some people have with dead mobo's/etc on the sager laptops.

THIS IS NOT DISSING SAGER!!!! if you do recieve a bad sager laptop, sager is very good about replacing it. I am just bringing this up because Hypersonic tests their systems and sager doesn't. that saves people the hassel of having to return a bad product.

and to the supid mofo that said i don't know ****, **** you! i know more than you will ever know. i have noticed that from reading these forums...most of you guys seem to only know your hardware/specs/and not even a lot about that! I find it shocking that you "computer enthusiasts" don't seem to know **** about software. All over the forums people are whining about SP2 and antivirus/etc. Most of you guys barely know how to install an OS let alone slipstream/unattended. Before you try to call somebody out and tell them they don't know ****, realize who the **** you are.

I understand that you guys love your sager and choose to defend your decision, and i am glad for you. but please don't be ignorant. like i said before, i woulda bought a sager if they had the 3700 because their prices are unbeatable. i care more about my money than service. but i am also glad that i bought a Hypersonic because of the assurance that their burn in testing/etc will ensure that i will recieve a 100% high quality product that people have taken a lot of care to build correctly.

Uhhh....right.

You obviously didn't pass "elemetary" english.

How about I put that differently...

omglolrofl u didnt obveusly pass elemetary english lol

More to the point, j4ever, people here aren't just Sager fanboys. The point everyone is trying to make, which has obviously eluded you, is that you are not really privy to what is going on at Clevo, Sager, or HS. Thus, you are speculating. Adam has quite a bit more expertise on the subject, and has told you in no uncertain terms, that you don't know what the hell you are talking about. I don't know how difficult that is to realize, but there it is, in black and white. You might consider that the reason people are bashing you is that a large percentage of your posts have been inflammatory and whiny, and you have a habit of presenting your opinions as facts. Maybe after you retake english, you ought to consider a course in critical thinking or debate.



kthxstfu

PCT, DL, and PN sell Sagers. Sager builds Clevos. Hypersonic builds Clevos. Sager and Hypersonic are on the same level of the hierarchy while the rest are just resellers. There are no resellers of Hypersonics. This is also why it's most expensive to buy direct from Sager rather than PCT and others: the resellers need to make money.

http://notebookforums.com/showthread.php?t=9371

sager did address this before check the thread

Did you really just say all of that? I know one thing that apparently you don't know: it's REALLY DUMB to call the owner of these forums a stupid mofo. LMAO, you really should be banned!

The funny part here is, he made that statement claiming he knows more than the users on this forum. I saw 4 posts after his that proved he's the dumb*** who doesn't know what he's talking about.

Finally some action on notebookforums, so far it's better than TV

Please don't feed the trolls...

About tech support and returns

I've done my research, and yes, PCTorque and Sager seem to have the lowest prices around for Clevo computers. I'm actually after a 4750, for diverse reasons one of which is belonging to OgretheBuffoon's 4750 Club.

Well, j4ever brought (kinda dragged by the neck, actually) a point here: Is there any evidence behind j4ever's statement that Hypersonic's price difference is due mainly to the fact that Hypersonic's computers fail LESS because they are more thoroughly tested, or is it just a speculation?
Is there evidence that shows that Sagers have to be serviced more frequently than Hypersonics, or GamePCs, or EUROCOMs?

The thing is, I really hate having to service something that is basically new, so if I know that my extra money is spent on a better-built product, I think that's fair enough. (BTW, I'm not talking here about dead pixels, but about dead computers, the things that render your machine useless.)

I'm trying to upgrade from my 3-so year old Toshiba, which has never needed to be sent back for repairs. I'd say I'm kind of nervous, but at the same time I've heard that the tech support at Sager is tops. What goes, then?

This whole thing is kinda funny.
and I kinda feel bad for j4ever. alittle. he's probably fuming right now. At least he's got his laptop. or will. or whatever.

GO ADAM!

Yay!

Anyway, I think j4ever's assumptions come from the fact that there are far more Sagerites in the forums than Hypersonic(ites?). For that reason it would seem that Sagers have more problems but most people get perfect machines from Sager and the same is probably true of Hypersonic. It would be interesting to compare each company's actual testing procedures and what additional components they put into the barebones Clevos, but as lowly consumers we can't really do that. [/end of flaming, no more talk about j4ever ]

i did not call adam a stupid mofo. please reread what i wrote. where i was refering to adam, i clearly used his name. the "stupid mofo" was directed to people like aegdaien.

well, you shouldn't be calling people stupid mofos anyway

Adam,
Just to put the whole "break-in period" to rest, what exactly does Sager do over the 96 hour period of testing?
It seems to me the only difference between HS and Sager is the application of AS5. One could argue that HS uses higher-grade components, I guess, but I'm not too knowledgeable about that (perhaps, Adam, you could also speak to the brands Sager frequently employs for its memory). As far as AS5 goes, I have to agree with Adam that the before and after application of AS5 CPU temp. results do not really demonstrate that big of a difference. Sure, if you have the money to pay a reseller to apply AS5 (or if you have the confidence to apply it yourself), go for it. But, don't expect a -20 C difference with AS5.
I think it boils down to the fact that both HS and PCT seem reputable. This forum is full of reviews from customers of both who are very satisfied with their products.

That is exactly the assumption that he and others in the past have jump to. It's impossible to get an accurate failure/defective rate simply from a forum. To draw the conclusion that the high defective rate is due to the number of posts that have problems is just completely wrong especially on a forum specifically catered to answering problems and other tech support issues.

And as Tenchi mentioned sager testing has already been discussed at length in the past:

http://notebookforums.com/showthread.php?t=9371

Thanks, Vanfanel.
Sounds like Sager's burn-in is similar to HS'. Therefore, the difference is $500, AS5 and the dead-pixel policy option (which is also extra).
Like I said, both have high-quality products. It boils down to one's personal preference. I am not certain that one is any better than the other, and my feeling is that you couldn't go wrong with either.










P.S.-- My 3790 kicks ass.

It's also important to note that most of the problems people report on the forums are things that happen AFTER they receive their laptop and have had it for a while. Such things would not show up during Sager or Hyper's testing process. I have heard of very few cases where a machine was dead on arrival.

I'm just curious. What kind/brand of ram does PCT use?
Kevin