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argh - Page 2

post #21 of 94
9/4/04 at 2:08pm
even though this isn't something that Alienware has control over, they will need to take the heat for whatever happens.
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post #22 of 94
9/4/04 at 2:34pm
Thread Starter 
Quote:
Originally Posted by donnie
Rather than waiting on backorder for a 6800 Ultra or whatever, why don't you just get the worst card (Radeon 9600xt?) and buy the 6800 Ultra sepereately from the web or a store, and put it in when it comes 20 something days earlier..?
this really doesn't sound like a solution to me.
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post #23 of 94
9/4/04 at 3:53pm
No, more like a little heads up for anyone buying in the future that doesn't want to wait, plzthx.
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post #24 of 94
9/4/04 at 5:44pm
Thread Starter 
hrm. sorta seems like a waste of money.
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post #25 of 94
9/4/04 at 9:58pm
hey guys the same thing happend to me i order my area 51m on dec 18 2003 last year and did not recive it until feb 02 2004.I could not understand why it took so long but it did and so i said the next computer i buy will be a sager and I got it in three days!.So i said to myself whats going on here with this phases thing.I know it takes a while to build a kick ass system but 1 and 2 months somthings not right it should only take two weeks at best.Iam not trying to tell anyone what or who to buy but its your money and your time. btw my area 51m is a bad ass system and everyone loves it at work but my hart belongs to my sager 8790
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post #26 of 94
9/4/04 at 11:58pm
(how ya doin vinnie) each phase is a part of the Alienware production process for a custom built system. so it isn't the phases that are the problem. These machines are in no way mass produced or pre-configured to reduce the build time of the system. The Alienware is still going to be worth the wait. I would send Alienware-JuanG a private message with all concerns. I will.
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post #27 of 94
9/7/04 at 3:15pm
I just called Alienware . X800 XT PCI Express 256MB DDR3 are here!!!!!! hopefully i get my soon ..3 months waiting. Mopi, they finally got the video cards.
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post #28 of 94
9/7/04 at 7:43pm
*fights urge to call and change order to XT PCIE*

Must...Not...Give...In....

>:-/
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post #29 of 94
9/7/04 at 8:08pm
Thread Starter 
Quote:
Originally Posted by vic83
I just called Alienware . X800 XT PCI Express 256MB DDR3 are here!!!!!! hopefully i get my soon ..3 months waiting. Mopi, they finally got the video cards.
WOOHOOOOOOOOO that rocks!

i hope and pray that i hit phase 9 soon! this is excellent news!
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post #30 of 94
9/7/04 at 8:19pm
yep they have the x800xt pci-e cards in I called and I am on phase 9 WOOHOOO!!! [1] Area-51®

Warranty: 1-Year AlienCare Toll-Free 24/7 Phone Support with Onsite Service
AlienRespawn: Alienware® Respawn Recovery Kit
Chassis: Alienware® Full-Tower Case (480-Watt PS) - Cyborg Green
Processor: Intel® Pentium® 4 Processor 530 w/ HT Technology 3.0GHz 1MB Cache
Motherboard: Alienware® PCI Express Motherboard with Intel® 925 Chipset
Memory: 1GB Dual Channel DDR2 PC-4300 SDRAM at 533MHz - 2 x 512MB
Video Card: ATI RADEON™ X800 XT PCI Express 256MB DDR3 w/ Digital Video Optimizer: AlienAdrenaline: Video Performance Optimizer
Video Cooling: AlienIce™ Video Cooling System - Fusion Red
System Drive: High Performance - Serial ATA - 120GB Seagate® Barracuda 7,200 RPM w/8MB Cache
Optical Drive One: Lite-On® 16x DVD-ROM Drive with Software DVD Decoder
Optical Drive Two: Lite-On 52x32x52x CD-RW Drive
Floppy Drive: 3.5" 1.44 MB Floppy Disk Drive - Black
Sound Card: Intel® High Definition 7.1 Audio
Network Connection: Integrated High Performance Intel® Gigabit Ethernet Adapter
Operating System: Microsoft® Windows® XP Home Edition
Display One: NEC 19" CRT Flat Screen MultiSync FE991SB - Black
Keyboard: Microsoft® Multimedia Keyboard - Cyborg Green
Mouse: Microsoft IntelliMouse Explorer 3.0 - USB - Cyborg Green
Gamespot Complete: Gamespot Complete - Free 90-day Trial
Productivity Software: Microsoft® Works Suite 2004
Free Alienware T-Shirt: Free Alienware® T-Shirt - Black
Automated Support: AlienAutopsy: Automated Technical Support Request System
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post #31 of 94
9/7/04 at 8:58pm
Thread Starter 
punxsy what does the phase page on the website show your order status as?
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post #32 of 94
9/7/04 at 9:04pm
phase 9
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post #33 of 94
9/7/04 at 9:08pm
Thread Starter 
damn. i'm still phase 8.
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post #34 of 94
9/7/04 at 9:10pm
mine was on phase 8 untill I called maybe you could try that.
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post #35 of 94
9/7/04 at 9:15pm
Thread Starter 
that office is closed now until tomorrow i think.
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post #36 of 94
9/7/04 at 9:19pm
I might be wrong but I thought sales dept was open until 9:00 pm eastern time in fact heres the info Sales:
Phone: 1-800-ALIENWARE (254-3692)
Mon - Fri: 9:00 am - 9:00 pm
Sat: 10:00 am - 6:00 pm EST
Email Sales: sales@alienware.com
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post #37 of 94
9/7/04 at 9:24pm
Thread Starter 
you are right about the sales office. i thought the department i needed was customer service which closes at 7pm.
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post #38 of 94
9/7/04 at 9:26pm
no call it and hit the number for order status and ask
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post #39 of 94
9/7/04 at 9:29pm
Thread Starter 
that just sends you over to the customer service department that has a recording saying it closes at 7pm hehe
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post #40 of 94
9/7/04 at 9:29pm
oh lol sorry never called after 7
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