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Dropped my apple 12" laptop, Quick question - Page 2

post #21 of 29
9/7/04 at 1:36pm
Well if you dont wanna pay it but have the money you can always put it on a credit card and see if you can disput the charges later.

Or just start complaining to no end. draw attention to near the point they need to kick you out. At that point they will more than likely help you

Did that once when a car manufacture didnt want to repair something. I started to yell and scream on the parking lot that the Car was a POS and so was the dealership. Needless to say everything got worked out and then some

The trick is to never stop complaining. They tell you to leave, you call up the store. If they hang up on you, you call again. If you get too annoyed by them, you call up apples 1-800 number and put in a complain about the store. Basicly you dont stop untill you get your free quote. Because paying 40 bucks after you paid that much of a notebook is dumb
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post #22 of 29
9/7/04 at 5:05pm
$40 is a ridiculous amount. this may be a "flat" fee for all laptops they look at for service.

in that case, you have to try to get the store to agree to look at it for free because i believe they will have you sign a paper which will bind you into paying that $40 - even if you charged it on your card.
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post #23 of 29
9/8/04 at 3:05am
Thread Starter 
i was just thinking how about insurance, what about www.safeware.com it would be $122 a year, and I could file a claim with them. Or maybe his home insurance could possibly cover it? How would he go about finding out about it.
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post #24 of 29
9/8/04 at 3:27am
My 12 inch PowerBook arrived with an "outie" in the case where the battery had been forced in and I found just pushing on the area with a small hardwood dowel made it move back, followed by some gentle loving taps on the dowel with a SMALL hammer... aluminum is a fairly forgiving metal, just go slow and use time, not much force.

Better yet Google on changing the hard drive and you'll find instructions & pics on how to remove the guts from the case; once you've done that you can wail on the sucker!

Good luck...
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post #25 of 29
9/8/04 at 3:47am
Thread Starter 
tallan is it similiar to the pictures earlier in the posT?
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post #26 of 29
9/8/04 at 1:24pm
Oh god...

/me hugs his Powerbook tight.

I'm stressing over two little nicks in the surface, a dent like that would give me a heart attack.
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post #27 of 29
9/8/04 at 1:50pm
This is not meant to be an "I told you so", but...

This is one of the many, many reasons that I will not buy any notebook that I can not purchase accidental damage protection on. When you take into account possible drops, spills, punctures and other breakage, I think that it is dollar for dollar the best value that you can get in a notebook. It is offered by HP, IBM, Dell, SONY (you have to ask a rep for it) and just a few other companies. Any HP with a 3 year warranty and accidental damage coverage adds about $300. That includes the full 3 years. Personally, if I was notebook shopping on a budget, I would take a slower CPU, less memory, smaller hard drive, etc. to allow for the $300 expense. Well worth it.
Dell's Complete Care got us a new Latitude last year that would have been a large paperweight otherwise. I ended up selling the POS that they replaced it with, but I would otherwise have been out everything.

I realize that Apple does not offer this coverage.

Andrew
Austin, TX
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post #28 of 29
9/8/04 at 1:51pm
Quote:
Originally Posted by nhl2night
tallan is it similiar to the pictures earlier in the posT?
Different area and not as severe. To get the dent out you'll have to remove the case but to get the buckle back down I think a little force carefully applied will get you where you want to go. The idea with the dowel is that it won't mar the finish & is easier to control than a (small!) hammer directly. Try just a bit and if doesn't seem to work you can always take the machine to Apple. The fact that your PB is still working after the drop indicates it can take a bit of a licking & keep on ticking... nothing I'm proposing will come close to the shock of the original incident.
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post #29 of 29
9/8/04 at 1:59pm
I looked at the pics again - you can do this! My problem was near the latch & I could not see into the machine, but it was the exact same metal. You want a 1/4 or 3/8 inch hardwood dowel cut to about six inches in length and a small furniture or finish type hammer - NOT a framing hammer. It's not rocket science, you can do it!
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