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Faulty CD Drive?

post #1 of 5
9/11/04 at 6:25pm
Thread Starter 
My system: Sager 5690
3.2 Ghz P4
1 Gig 400 Mhz RAM
Mobility Radeon 9700 (128 Mb)
Toshiba SD-R9012 8x DVD/ 24x10x24 CD burner
WinXP Pro

Recently I have been unable to run many items from my CD burner. For example,
it says my Windows CD (which I cannot boot from either) is either corrupt or in a format not supported by windows. I also have an unpleasant tendency to get a cyclic redundancy check error message when transferring files from a burned CD. Has anyone else ever experienced this or know how to fix it?
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post #2 of 5
9/11/04 at 9:07pm
Quote:
Originally Posted by Dragon_Mech
...Recently I have been unable to run many items from my CD burner. For example,
it says my Windows CD (which I cannot boot from either) is either corrupt or in a format not supported by windows....

crc errors are almost always a result of damaged media...note, I said ALMOST.

The fact that some work and some do not, and that burned CDs are particularly sensitive makes me lean that way, but I have also run into a few cases where the problem was that the cd-rom laser was out of alignment, or VERY dirty.

Putting aside the windows disk for a moment, are the cds you are having problems with burned on another burner or this one? When they were burned, what were they burned with (device and software).

Is the Windows disc an original, or a backup you made for yourself.
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post #3 of 5
9/12/04 at 2:31am
Thread Starter 
It's not the disks themselves - I can read them on other machines (and my laptop at times) just fine. The Windows CD is the one that came with my computer.

They were burned on my laptop, using the included Nero software.
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post #4 of 5
9/12/04 at 11:06am
These Toshiba drives Sager uses can be a little tempermental. This will probably sound dumb, but try making a new user account on windows and see if that account has problems. My 5670 was having similar problems which were somehow tied to my user account. If that doesn't work I'd suggest cleaning the lens (with one of those lens cleaning CDs of course).
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post #5 of 5
9/13/04 at 4:02am
I would first try re-seating the drive, and making sure theres no dust etc inside it.

Past that you might wanna have Sager Tech support check it.
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