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ASUS Notebooks Cust Rep is now in this forum!! - Page 7  

post #121 of 235
10/4/04 at 6:47pm
Thread Starter 
Cdnfunbags,

Thank you for your message, actually there are many local resellers in Western canada who is selling ASUS notebooks. Such as memoryexpress.com, kamcc.com; vastechcomputer.com, icicomputer.com .....etc. Please check them out then for ASUS notebooks. Thank you.
post #122 of 235
10/4/04 at 6:51pm
Thread Starter 
jswriter,

Thank you for your message. We are absolutely understand your concern, however, we also have to consider with the marketing strategy in the North America market. If you do like the WSXGA+, then the W1N is a good choice, right. However, there may be an opportunity to have the WSXGA+ whitebook in the market in the future, but it is really depends on the decision from our Taiwan headquater. Thank you.
post #123 of 235
10/6/04 at 3:14am
Anyone looking to buy the M6N should consider the AOpen 1557GLS or CL-56.
Why you say? Well because they can kick the M6n's ass, that's why. Plus they're a heck of a lot cheaper.
Just my $ .02 cents.

PS - What do you think of that, "Asus Cust Rep"?
post #124 of 235
10/6/04 at 5:33am
I dont think it's cool to be crashing a thread for people to ask an Asus customer rep questions about ASUS products. Im sure many people DONT want to hear about AOpen products when they go to a thread about ASUS products.

On a lighter note, I have a question for you Asus Customer Rep.

I am moving to Japan in about 17 days and I was wondering if the W1Na could be bought in Japan because I didnt see it on the Japanese website. Also would you happen to know if it works with Japanese teleivision?

Since I'm not bringing a Television with me or anything, I might as well buy a new widescreen desktop replacement to accompany my Asus S5Ne (which I use for buisness trips).

I'd have my setup like this. Asus S5NE for when I travel and work in Japan and have my Asus W1Na at home. Ahh...Asus S5NE and Asus W1Na..two of the most beautiful laptops...what a great couple, true love indeed .
post #125 of 235
10/6/04 at 6:13am
hi Asus Cust Rep and to others who have an asus m6000n,

i have a problem with my M6000N laptop (Centrino 1.7)..the battery seems to be loose...if the laptop is running on the battery and i pick it up, sometimes the laptop just turns off..i think the battery is not secured properly..i remember reading somewhere here that this problem exists in all m6000n laptops and it can be fixed by taking it to an asus repair centre..but i cant seem to find that thread anymore...should i take it back to where i purchased it from?..or is there a way i can fix it myself for convenience?

thanks for your help
post #126 of 235
10/6/04 at 12:02pm
Pogi- Contact Asus directly- they have a fix kit for this exact problem and will mail it out to you right away, they did with me.

Eric
post #127 of 235
10/6/04 at 3:02pm
Thread Starter 
VFvergara,

Thank you for your message. First, I will like to let you know that W1N in the US market in which does not have the TV-turner function. I do feel sorry about that, but we have to consider the network compability, so the version for W1N in the US market in which does not have the TV-turner. However, the W1N has the 2 year global warranty, so it is no problem for you to go to Japan if you need any service or troubleshooting from ASUS branch office in Japan.
If you want to have the W1Na notebook with the TV-turner, then you may have to purchase it from Taiwan there. Thank you.
post #128 of 235
10/6/04 at 3:06pm
Thread Starter 
Hi Pogi,

Thank you for your message. I will have the first question, "how long do you have for your M6Ne notebook?" The reason why I ask this question is because that the battery is only warranty for 6 months from the first date of your purchase. So, if your notebook is within 6 months new, then you can contact our ASUS tech support department and then you can go to do the RMA service for that. However, if your notebook is over 6 months old, then I will recommend that you have to purchase an other batter then. Thank you.
post #129 of 235
10/6/04 at 3:11pm
Thread Starter 
Surge540,

Thank you for your message. Actually everyone in here will be able to buy any brand of the notebook. Of course some people may like Acer, however, there are more people may like ASUS too. Price is the one issue for you to consider when you are going to buy a notebook, however, it is not the only issue for ASUS notebook. We do care about the service, quality and the performance on the notebook. Therefore, that's why there are so many people who love ASUS notebooks. Thank you.
post #130 of 235
10/6/04 at 5:22pm
Quote:
Originally Posted by Surge540
Anyone looking to buy the M6N should consider the AOpen 1557GLS or CL-56.
Why you say? Well because they can kick the M6n's ass, that's why. Plus they're a heck of a lot cheaper.
Just my $ .02 cents.

PS - What do you think of that, "Asus Cust Rep"?
Seriously, Surge540, did anyone crash your 1557GL build review "party". Though the content of your post might ring true, your choice of venue is horrible and your "jab" at Asus Cust Rep who has been helping Asus owners and speculative buyers here is simply uncalled for.
post #131 of 235
10/6/04 at 5:44pm
Quote:
Originally Posted by Surge540
Anyone looking to buy the M6N should consider the AOpen 1557GLS or CL-56.
Why you say? Well because they can kick the M6n's ass, that's why. Plus they're a heck of a lot cheaper.
Just my $ .02 cents.

PS - What do you think of that, "Asus Cust Rep"?
Sour grapes.
post #132 of 235
10/6/04 at 8:01pm
Quote:
Originally Posted by ASUS Cust Rep
princeofpersia,

Thank you for your message, i think the M6BNe is the perfect choice for you. It is absolutely fulfill all your requirments, moreover, the VGA is ATI 9700 64MB, not 9600. So, you can go to check it out with http://usa.asus.com. Thank you.
yes i have an M6BNe already, but the W1N has a few better feature like the better LCD, and woofer and metallic finish and such.
post #133 of 235
10/6/04 at 9:39pm
At the time I had the W1, it had comparable specs to a well equipped m6. Now of course, it doesnt. Would be nice to see Asus come out with a W1 barebones... and use that unused tv-tuner slot as internal bluetooth instead? (already suggested to Asus. Hopefully they run with the idea)

Dont let the boneheads bother you Asus rep- you are doing a great job.

Eric
post #134 of 235
10/6/04 at 10:30pm
ASUS Cust Rep, I had a question regarding the M5N. I am considering getting this notebook but was concerned with the amount of memory I can put in it. Can I stick in 1 GB micro sodimm? Will the motherboard accept it? I know that it supports up to 2.0 GHz processors but my concerrn is the memory. I want to have at least 1GB. Also there is only 1 accessible slot correct? Thanks
post #135 of 235
10/6/04 at 10:57pm
Quote:
Originally Posted by EricT
At the time I had the W1, it had comparable specs to a well equipped m6. Now of course, it doesnt. Would be nice to see Asus come out with a W1 barebones... and use that unused tv-tuner slot as internal bluetooth instead? (already suggested to Asus. Hopefully they run with the idea)

Dont let the boneheads bother you Asus rep- you are doing a great job.

Eric
I would so greatly love it if they left the TV tuner and miniPCI slots empty, put them right next to each other, and shove some kind of mini Audigy2 in there.
post #136 of 235
10/7/04 at 12:28am
Scoob-

Have you checked out the sound specs? There is a combo 1.8th inch jack (headphones) and spdif/optical (toslink) out. Sounds fantastic, for a laptop. Really, I hear no hiss, no noise at all no matter what my W1 happens to be doing.

The TV tuner sits in a modified minipci slot. How modified, I dont know, I havent played with it. But the tv tuner card is minipci, in addition to the minipci that holds the intel wifi card.

Were there other minipci cards out there, you could do something. Socket produces bluetooth chipsets, just a matter of making a PCB that it sits on, pinouts, and redo the socket drivers. Not a tough task at all.

What Asus isnt telling anyone, sounds like corporate in taiwan is either undecided or keeping it secret- is what the next phase of Asus laptops is going to be. The W1 might be phased out entirely, and then all my cool plans above would be moot.

I love to listen to my mp3s on my W1 though- and I do 224kb and above sample rate. They sound great in headphones.

Eric
post #137 of 235
10/7/04 at 1:32am
Hi,
I bought Asus L4R last month. after just 3 weeks, I've got a problem when trying to turn the notebook on. Everytime I click the ON/OFF button, it's just hummed for 3-4 seconds but then no activity. The LED (status) indicator in the front side is lighted on but the Drive activity above the keyboard is off. Sometimes, after 10-15 minutes the notebook finally alives but it takes a long time and a lot of patience to do this.
This problem happens regardless of the power source : AC power (both with and without battery attached) or DC power.
Pls advise.

regards,
post #138 of 235
10/7/04 at 5:09am
Quote:
Originally Posted by ASUS Cust Rep
VFvergara,

Thank you for your message. First, I will like to let you know that W1N in the US market in which does not have the TV-turner function. I do feel sorry about that, but we have to consider the network compability, so the version for W1N in the US market in which does not have the TV-turner. However, the W1N has the 2 year global warranty, so it is no problem for you to go to Japan if you need any service or troubleshooting from ASUS branch office in Japan.
If you want to have the W1Na notebook with the TV-turner, then you may have to purchase it from Taiwan there. Thank you.
Thanks for the reply Asus Cust Rep. My question is if I can buy the W1Na in Japan?
post #139 of 235
10/7/04 at 12:17pm

BAttery fix kit for M6

Quote:
Originally Posted by Pogi
hi Asus Cust Rep and to others who have an asus m6000n,

i have a problem with my M6000N laptop (Centrino 1.7)..the battery seems to be loose...if the laptop is running on the battery and i pick it up, sometimes the laptop just turns off..i think the battery is not secured properly..i remember reading somewhere here that this problem exists in all m6000n laptops and it can be fixed by taking it to an asus repair centre..but i cant seem to find that thread anymore...should i take it back to where i purchased it from?..or is there a way i can fix it myself for convenience?

thanks for your help
The first batch of ASUS M6's had an issue with the battery not fitting snuggly into the latch. The fix kit if you want to call it was a little piece of cardboard with sticky tape to fill the latch area to make it fit tightly into the chassis. I made my own with a little piece of business card and superglue.

Good luck
post #140 of 235
10/7/04 at 12:34pm

Dead Pixels

Quote:
Originally Posted by rotel
Hi TK,

One of the main fears in buying an ASUS notebook, is the dead pixel problem.

Why ASUS cannot guarantee that their screens are free of the dead pixel problem? as Dell does, Toshiba, etc. Why understand the 5 dead pixel policy? Many retailers charge some extra money to ensure that you will give a notebook without a defective screen.
I have NEVER seen Dell or Toshiba guarantee 0 pixels!
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