Dear Sauro,
Thank you for your message again. I will recommend that you should contact your reseller who sold the unit to you first or please check it out with us first if you log on to our website, http://usa.asus.com, and then click into the "Contact ASUS" section. Then you will be able to get the contact information with our technical support department. So, I will recommend that you should check it out with the reseller or us first before you go to press the reset switch on the bottom of your laptop. Thank you.
Thank you for your message again. I will recommend that you should contact your reseller who sold the unit to you first or please check it out with us first if you log on to our website, http://usa.asus.com, and then click into the "Contact ASUS" section. Then you will be able to get the contact information with our technical support department. So, I will recommend that you should check it out with the reseller or us first before you go to press the reset switch on the bottom of your laptop. Thank you.








yeah I just double posted, I know.
That's all i'm saying.