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Is Alienware that bad?? - Page 2

post #21 of 32
Dude, I want to but my digi camera is crap. As soon as I get some decent shots I promise I'll post them with a long-term review.
post #22 of 32
Thread Starter 
Yeah i just contacted alienware for my phases it is curently in phase 5 yay that should mean it will be here in something like a week or so thats cool.
post #23 of 32
even when i was having problems with my lappy I still loved it..(my problem was just to much dust overheating the CPU)

Trust me, as soon as you get it in your lap and load doom 3 or farcry or whatever you want to play you'll fall in love.
post #24 of 32
I've had mine for 6 months... I had some issues with it but they are fixed. I had some bad ram and AW sent me out two new modules via fedex 2nd day and all the problems went away...
post #25 of 32
Quote:
Originally Posted by thinkjose1
Most people don't sign up to webforums to say how good their product is. Particularly Americans.
They don't realize that there are forums like this around. In some cases, if they post their problem online, there are a few people who have had the same issue and can troubleshoot a lot quicker than support can.
post #26 of 32
Alienware is its own worst enemy. They've got sloppy and careless advertising practices that come close to outright fraud. Their advertising of the Area-51m is a prime example. Again, search my previous threads for my experience, if you'd like to know more.

What's so frustrating and infuriating is that AW could easily avoid these problems by simply being straight-forward with their customers. AW sells some excellent products. There's just no need to mislead people or over-hype a machine for over a year before they'll release it. I had an hour and a half long conversation with AW's mobile products manager, David Estrada, about this, last year. He was very nice and we had what I interpreted as an extremely cordial and productive exchange.

Despite my problems with my Area-51m, I thought it could've been a great machine. The numerous technical difficulties left me no choice but to return it for a refund. My two months of frustration left a very bitter taste about AW with me, but unlike several other dissatisfied customers, I didn't go on some anti-AW hate crusade against them. I've just decided to spend my money elsewhere.

I hope AW gets its act together, but until I see some real progress, I wouldn't recommend them to anyone looking for a notebook.
post #27 of 32
my Area-51m $hit the bed after 1 year and 7 months due to Overheating...and I didn't overclock it...

so i sent it back to alienware to get it fixed, for the low low price of $60 shipping through fedex, $250 for parts and $50/ hour labor (min 2 hours)...

then Fedex lost my laptop... now im waiting for claim papers to go through...
post #28 of 32
Quote:
Originally Posted by Dukefrukem
my Area-51m $hit the bed after 1 year and 7 months due to Overheating...and I didn't overclock it...

so i sent it back to alienware to get it fixed, for the low low price of $60 shipping through fedex, $250 for parts and $50/ hour labor (min 2 hours)...

then Fedex lost my laptop... now im waiting for claim papers to go through...
And let me guess u bought a 1year warrent. mad u must be gutted
post #29 of 32
You live on the Canary Islands?? Wow, me intensely jealous!! What are you doing way out there?
post #30 of 32
Mine is working almost flawlessly now
post #31 of 32
Quote:
Originally Posted by jswriter
You live on the Canary Islands?? Wow, me intensely jealous!! What are you doing way out there?
Iv been down here 2 years. im im sick of it. Im now doing documentation (taking 1 year) to become american
and we are going to ireland for that year as its the cheapest place BUT COLD!!!! lol.

We moved down here due to england and all there programmer taxes and letting companies give indains life time visas. (i dont be to say anything bad but its true)

its gr8 holiday down here nothing more. wait untill u gotta live. (took me AGES to get my AW and my AW parts that i needed)
post #32 of 32
Quote:
Originally Posted by jswriter
You live on the Canary Islands?? Wow, me intensely jealous!! What are you doing way out there?
Umm. You know, all of those exotic locations *do* have residents, who do things like, say, clean out the septic systems of all the tourist hotels.

Even if Devion isn't doing specifically that.

ed
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