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Several Sentia Problems

post #1 of 4
Thread Starter 
Whenever I close my lid, the backlight turns off and won't come back, and sometimes, the screen is a weird thing and it's worse than having no backlight.

My system periodically crashes, and by periodically I mean aobut every half hour. I have all the windows updates, no viruses, and the only programs I have installed at microsoft office and winamp which are pretty stable.

Lastly, I get a battery life of about 2 hours doing nothing. I emailed Alienware and they won't send me a new battery even though I did what they suggested to fix the problem.
post #2 of 4
According to Alienware, the Sentia is supposed to have up to 4hrs. of battery life. I assume this figure is calculated when the computer is idle.

http://www.alienware.com/product_det...KU-PERFORMANCE
post #3 of 4
email alienware about your backlight problem, they supposedly have a patch that fixes it, someone else on the board had the same problem
post #4 of 4
chamith7,

By all means, if you have a problem with your system, do not hesitate and contact Tech support, the support forums, ALienware Tech support chat, ALien Autopsy support request system and/or Customer service.
I am sure that whatever is happening to your system is something we will take care of. That is what we are there for. Tech support is open 24/7.

If you do not get results, please feel free to email me.

David Estrada
David@alienware.com



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