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Random shutdowns

post #1 of 26
Thread Starter 
For the last few days, my M6810 has been shutting down at random times. It's as if someone just pulled the plug instead of normal shutdown. It seems to be random too. Sometimes it will happen 2-3 times in an hour, and other times I can go 6 hrs without anything happening. Sometimes it'll occur when I'm browsing the web or just away from computer.


I'm running it on xp home with wifi and through the AC adapter and not battery.

Can anyone shine some light on what's wrong and how I can fix it without doing a reinstallation of my OS?
post #2 of 26
gbt08,

I too had similar problem. But instead of shutting down, it restarted after a momentary flash of a blue screen. It happened in the same frequency as you have reported. In my case it was a bad RAM. Had to send it back to Emachine for a replacement RAM.

Important: If you have XP-Pro installed, then reinstall XP-Home before sending to Emachine. Otherwise they are going to send it right back saying they only support XP-Home. They did it to me..
post #3 of 26
To stop the Automatic Shutdown and get the BSOD that may give you a clue on what is causing your notebook to reboot:

Go to Control Panel, select System, then Advanced tab, then under Startup and Recovery click the Settings button. Then uncheck the box next to Automatically restart.
post #4 of 26
Thread Starter 
It could be the ram but instead of restarting, it instantly shuts off without a BSOD. Is there anyway for me to test if one of the ram is deffective? I've had this laptop a little over a month.
post #5 of 26
try this burn-in test utility..

http://www.passmark.com/products/bit.htm
post #6 of 26
Thread Starter 
I've noticed something strange too. Before it completely shuts off, it sounds as if the internal fan turns on. Each time I would hear the fan (sounds like its coming from the top left corner of the laptop) come on, then a few seconds later, no more power. One time it happened right after windows just loaded(right after desktop loads)
post #7 of 26
WOW

the exact same thing happen to me today

I power on my machine, but i wasn looking the laptop, then i hear the fan turn at maxium speed, and then the machine stoped and then shut down.



Then i started again and it didn happen again in all the rest of the day

My machine is a M6809
post #8 of 26
My 6811 has been doing the fans full speed/power off since day one(mid July). Mine almost always does it at power up, when the notebook is completely cold, not on a warm power up. Almost as soon as it gets past the bios screen the fans run high for about 5 seconds and it powers off. It is possibly some thermal protection triggering inappropriately.

I can avoid it happening if, upon power up, I hit del and enter the bios, wait there until the fan comes on, then exit the bios. It then boots normally. Very weird. I've been waiting for others who have this problem.
post #9 of 26
Hmmm Thats strange... Have any of you tried booting into Safe Mode? I wonder if there's something wierd in the boot files if waiting in the BIOS for a little bit is clearing that up.
post #10 of 26
i just read something about SP2 causing shutdowns and randoms restarts to colmputer after it was installed.. do you guys who have this problem have sp2?
post #11 of 26
Quote:
Originally Posted by Arkainzeye
i just read something about SP2 causing shutdowns and randoms restarts to colmputer after it was installed.. do you guys who have this problem have sp2?
What machine? 0f02.p00 BIOS in the m6805 and early m6807 causes the problem. Also, some poorly written software will with the DEP enabled in SP2 (it is on by default).
post #12 of 26
Someone has news about this problem

Today my machine start to shutdown 3 times in abot 2 hours

The fan start at full speed and 2 or 3 seconds later, the machine shutdown

It happen before but one or two times in 3 months.

Maybe someone has a report of emachine directly or something

Thanks

emachine 6809
Windows Xp Pro SP2
post #13 of 26
http://www.memtest86.com/

Use that to test your RAM, they offer a bootable CD image too.
post #14 of 26
I just off the phone with tech support. I have a 6810 and was calling about the infamous cracked hinge and the random shutdowns i am having. Anyways i asked him about my problem with the shutdowns. My 6810 will shutdown when i'm on the net or watching a movie the fan will go full throtle and shut down, but it has never shutdown on me when I play games and i play alot of graphics heavy games. Anyways the tech said it was most likey a hardware problem and they are gonna check it out. Thought i would let u guys know case its a very annoying problem
post #15 of 26
I'm having the exact same problem.

I keep the laptop running 24/7 on AC power, and for the first 8 months ran OC'd continuously, both FSB and GPU. Didn't have any problems. Eventually updated the BIOS and installed SP2, no noticeable problems after doing so.

Several months ago I experienced a couple of the random shutdown events. I don't remember whether the fans kicked on first or not. I assumed I was running it too hard, and set everything back to stock speeds. That took care of the problem... for the time being. Then I also got an AirDesk, which means it's sitting on a flat surface at all times instead of on my lap when being used, so that should have provided additional help with keeping cool.

Last night it shut down on me while surfing the web. I noticed the fan kick on full speed, and then down it went. No restart, just off. I fired it back up, then went off to other things, so it was just sitting there idling. About an hour later I heard the fan fire up then stop, so I went over and checked it, and it was off again.

I plan to open up the case and try to clean out any dust. But I'm not sure if that's really the problem. I would think the fans would run for awhile, and if it couldn't maintain temp, THEN it would shut down. Also, there's no way it should be overheating when idle, and somebody here said it never shut down when playing games, which I would think would be the worst case for heat. With the fan kicking on for a couple seconds then shutting down, I wonder if the temp sensor / fan controller is at fault, in which case, cleaning it out may not do any good.
post #16 of 26

Random shutdown

Hi fellows
I have a Area51m (5620) for a year I have not experienced sudden shutdowns but this weeks the first time I experienced the shut down was after returning back to work on my lappy I noticed it was off, and I know I did not shut it off. Then I notice this shutdown while my lappy is idle and I was working on my desktop, the fans comes on full before shutting down.
Yes the tendency to diagnose this as heat problem is understandable but I am not yet convinced because I do not notice any heat difference and so far my shut downs happens when I don't use the lappy.

I hope some one can pinpoint the problem accurately.
post #17 of 26
wow, just had this happen to me on 6811.. playing wow (deep in blackrock spire no less) and the friggin thing just shut down. I got a pixelated blue screen the first time, and then next it just went all blue and shut down and restarted. I did purchase a 1Gb RAM upgrade about a year ago and I didnt have any troubles then... what a bummer
post #18 of 26
Geez, from bad to worse.. now I cant even get to the desktop before I get hit with a quick blue screen and a resart. Guess I will swap out the 1gb Ram I bought with the old 256 stick that came with the PC and see if that works
post #19 of 26
Update.... got the MIcrosoft Online crash analysis:

"Error caused by graphics device driver" Their solution is to disable the hardware accelerator...do I need different omegas? I am currently using Omegas 2.5.58, but I am not overclocking the graphics card. In addition, I have a cooler pad to keep the pc from overheating and the computer does not feel hot to the touch...

When I took out the 1gB stick I was able to finally boot to the desktop and get this info, so does this mean there was a conflict between the memory and the graphics card? Anyone have any ideas?
post #20 of 26
I had the exact same problem. I returned it to best buy to fix and they sent it back to emachines. I called emachines to check the status of the repair and they told me that they have replaced the fan to fix the random shutdown problem. I still have not received it back yet so I am not sure if that will fix it or not, but that is what emachines is saying.
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