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Sony S170 died today!

post #1 of 11
10/2/04 at 5:53pm
Thread Starter 
My daughter was using my Sony S170 this morning and it suddenly just shutdown. I attempted to turn it back on but it would seldom stay on for more than 5-10 seconds, then completely shut off.

I removed the battery and tried to run it on AC only, but the same thing happened. Also tried to start it with just the battery, but same thing. I even pressed the reset button on the bottom of the laptop but no difference.

Finally called support and they are sending me a box to send it in for repair.

Any ideas??? This laptop is all of 3-4 weeks old and has been used less than 20 hours total. I was planning on taking this on vacation to Cancun, but not sure about reliability at this stage.
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post #2 of 11
10/2/04 at 7:27pm
That is strange. Any ideas what might have caused this? It's not possible something got spilled in it or damaged?
If it was working perfectly okay, then all of a sudden stopped working, I'd say something definately happened either from hardware failure or human error.
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post #3 of 11
10/2/04 at 7:44pm
Hi there's an on going issue with sony laptops mainly the intel chip set. Been there done that. As far as I see it many sony's look good over priced and give to many problems. Once again thats my view.
You may find more info on random shutdown on sony vaio's over@ vaio village it's a helpful source for issues with sony PC's.
Our company had GR,Z and S series over say 3 years and our company sent them all back and now using dare I say it Toshiba and Dell laptops now...Still best thing about sony is the screen's...
Hope vaio village can help...
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post #4 of 11
10/2/04 at 7:59pm
Quote:
and now using dare I say it Toshiba and Dell laptops now
Let my opinon correct that:

Quote:
and now using dare I say it Dell laptops now
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post #5 of 11
10/2/04 at 9:46pm
Thread Starter 
Just an update.

It's been a couple of hours since this behavior and I was able to restart it and it booted to Windows normally. I thought... "great, problem over." I went to the kitchen to check on my spagetti and came back and it was off. I thought... "I know I turned over the power save modes" (it's usually the first thing I do), but then maybe I forgot. I pushed the power button and it asked for my password. Before I could type it in, it shutdown again and would not boot up.

Something very strange with this laptop.
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post #6 of 11
10/3/04 at 7:17pm
SOund like thermal shutdown of sometype. maybe Fan died.
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post #7 of 11
10/3/04 at 7:21pm
What we have here is a perfect demonstration of Sony's world-known reliability.

In other words, don't buy Sony. It's bad. Evil. Shoo.
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post #8 of 11
10/3/04 at 8:36pm
I think that's an overzealous statement.
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post #9 of 11
10/4/04 at 4:03am
I have that kind of problem before but it is my Toshiba laptop.
And the problem find out to be a HDD.
So please check whatever your HDD is working fine or not.
Try swaping new HDD in and see if it shutdown again.
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post #10 of 11
10/4/04 at 5:20am
He shouldnt have to take the thing to bits to make it work again though

Thats their job.
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post #11 of 11
10/4/04 at 10:24pm
Thread Starter 
Really pisses me off because I just got through getting everything installed and copied to it for my trip to Cancun. Now, I don't think I trust taking it on a trip. Hopefully, the shipping box will show up tomorrow.
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