Originally Posted by StarKiller
Very nice, care to give us your initial impressions?
I am considering a FragBook from Falcon so I would be interested to read anything you have to say on your experience with them so far.
If you can spare the cash, I'd go for it. They were a pleasure to do business with. Not only will they spend time answering all of your questions, they are very personable. I had actual conversations with my sales guy. I always received quick responses to any of my questions. They also actually took the time to call me personally to notify me that it shipped with the tracking numbers. It also was shipped before their projected shipping date.
On arrival day, I was surprised to see 2 boxes. They sent me a t-shirt, mouse pad, coffee mug, and coffee with the notebook, which was a nice touch. The notebook is shipped in its Black Ops case in a silk pouch to protect the paint.
The notebook is fast! Falcon Northwest really tweaks everything. They disabled any unnecessary services, Windows components, ect. They also perform a very thorough test of the system before it ships (they include the check list with results). Many of the tests are run twice. It has been extremely reliable for me so far. Plus, it is a beautiful machine! I wish I could capture the color shift for you in a picture. It looks so great!
After a horrible experience with Hypersonic, I was pleased that Falcon Northwest did it right! I can recommend them fully to anyone looking for a high-end computer with excellent service to back it up.