The USB adapter has loosened over time. The bottom still seems to be attached to something but the top of it may be completely unattached. To send it in to Dell for evaluation would cost $270. They think the motherboard would need replacing, but I have my doubts as the thing still works so long as I keep it from wiggling. Dell tech support said I could order a new motherboard and get instructions on dell.support.com on how to put it in, but I couldn't find a way on that website to do either. I'd like to open up the case and see for myself what the problem is, but I can't figure out how to open it. Are there instructions for opening the case that I could get access to? A service manual, perhaps? If the adapter is mechanically attached via solder to the motherboard and not bolted or screwed on, I could glue it to the case from the outside and make it pretty secure, I think, but I'd need to see how it's attached to know if this is my only option. Does anyone know, on the Insp. 4000, how the USB receptacle is secured and if not, how I can get instructions for opening the case to have a look?
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10/18/04 at 3:09pm