New Posts  All Forums:Forum Nav:

major problem.

post #1 of 14
7/13/03 at 7:47pm
Thread Starter 
upon booting up my system last night i received some sort of kernel panic when immediately after entering my password to login, and the system immediately rebooted. i'm in the process of going back day by day in system restore, but nothing seems to be working. any ideas? i really dont want to reinstall windows again.
Reply
Reply
post #2 of 14
7/13/03 at 11:56pm
If you're running XP or XP Pro you could always do the rapair installation. If you read one of my threads titled "My Horror Story" you'll see that i did that twice and didn't loose any programs or documents...i was pleasntly suprised. However you MIGHT have to reactivate your copy of XP which i did over the phone and it was suprisingly easy to convince them my copy was legal...which it was of course
Reply
Reply
post #3 of 14
7/14/03 at 1:10am
Thread Starter 
how do i go about performing a "repair"?
Reply
Reply
post #4 of 14
7/14/03 at 1:53am
Thread Starter 
i performed the repair from the OEM XP pro cd but still nothing. when i did the repair i was taken immediately to the c:\windows prompt after i chose which partition to be repaired. don't know if that's supposed to happen
Reply
Reply
post #5 of 14
7/14/03 at 3:04am
Thread Starter 
i reinstalled windows and this screen is all i get upon bootup. is my system hosed?



Reply
Reply
post #6 of 14
7/14/03 at 4:28am
It appears to be a bad installation of your packet sniffing program ie - sniffer.sys (Network Associates Sniffer / SecureScan NX / Sniffer Basic 4.5 )
try to start a repair of winxp or just install over xp on the same partition...

Josh
Reply
Reply
post #7 of 14
7/14/03 at 4:35am
Do this... go into safe mod XP. You do this by hitting F8 right before the XP boot up screen comes. Try it a few times if it doesn't work. Then boot up in "safe mode". Log into your system and go into control panel to uninstall the program that has sniffer.sys associated with it. This could be the program the previous poster referred too. If it doesn't let you uninstall then do this (cause this always works unless your underlying XP system is hosed):

The other trick is (while in "safe mode") to do this..

start -> run -> type "msconfig"

Go to the Startup tab and hit disable all.

Next, go to the Services tab and check the box next to "Hide all micrsoft services". There should be a small list of services left over then you want to hit the button that says "disable all".

Now shutdown and restart the system as usual. Try logging into your system and see what happens. Everything should work as normal. Now trying uninstalling the offending program. Once that is done, restart. Now go back and let windows start up normally. Go back to "msconfig" and bring back one service at a time and see where the problem is. Once you see the offending program you may have to go back to safe mode and uncheck it in "msconfig" then restart the system normally and uninstall the program.

I hope I made that clear enough for you. Fire off questions to me as necessary.
Reply
Reply
post #8 of 14
7/14/03 at 6:12am
Thread Starter 
i've successully(finally) reinstalled xp pro. doing the windows update thing now and one of the critical security updates is unable to install. any ideas?

thanks for all the help.
Reply
Reply
post #9 of 14
7/14/03 at 6:29am
Which one is it? If it won't install, have you tried rebooting it and trying the update again?
Reply
Reply
post #10 of 14
7/14/03 at 6:36am
Thread Starter 
Quote:
810577: Security Update
This update has already been downloaded to your computer, but did not install successfully. To install this update, first add it to your total selected updates, click Review and install updates, and then click Install Now.
A security issue has been identified that could allow an attacker to compromise a computer running Microsoft(r) Windows(r) XP and gain control over it. To attempt an attack, the attacker would have to be able to log on to the computer. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer
i did reboot and try again. methinks i will boot into safe mode here in a minute and give it another go
Reply
Reply
post #11 of 14
7/14/03 at 6:59am
Thread Starter 
no luck installing the security update in safer mode.

sigh

Reply
Reply
post #12 of 14
7/14/03 at 7:12am
You can install it manually by clicking teh following link to download it. Then double click to install it:

http://download.microsoft.com/downlo...P2_x86_ENU.exe

More info about the patch is here (also it has a general download link if the one above doesn't work):

http://support.microsoft.com/?kbid=810577
Reply
Reply
post #13 of 14
7/14/03 at 7:19am
Thread Starter 
"Setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer."

weird.

thanks anyway!
Reply
Reply
post #14 of 14
7/15/03 at 7:50pm
run services.msc and make sure the crypto service is starting up ok
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home