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MR9800 Orders - When did you place yours and where is it now? - Page 2

post #21 of 104
11/17/04 at 7:16pm
Quote:
Originally Posted by Cross
dangit read my post I want it!!!! lol Support the forum lol.

hmmmmm, nothing is for free buddy, whatcha got for me?
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post #22 of 104
11/17/04 at 7:56pm
what do ya want? I am sure we can either work a trade or a price for the card.
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post #23 of 104
11/18/04 at 3:31pm
Is there a major difference in performance between the 128MB 9700 and 256MB 9800? I'm thinking of upgrading but only if it offers a REAL difference in performance
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post #24 of 104
11/18/04 at 3:36pm
Thread Starter 
Quote:
Originally Posted by DLove23
Is there a major difference in performance between the 128MB 9700 and 256MB 9800? I'm thinking of upgrading but only if it offers a REAL difference in performance
It gets double the 3dMark score. So yes, the 9800 kicks 9700 ass.
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post #25 of 104
11/18/04 at 11:17pm
I ordered the 9800 yesterday and the ship date shows the 23rd.
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post #26 of 104
11/18/04 at 11:43pm
23rd of what month? Is it the order for the install?

I've had mine shipped for days now, but its the "install" that shipped.
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post #27 of 104
11/19/04 at 12:29am
Quote:
Originally Posted by jmX
23rd of what month? Is it the order for the install?

I've had mine shipped for days now, but its the "install" that shipped.
Of this month. The company I work for is a Dell Premier Partner and our orders are handled a bit differently.
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post #28 of 104
11/19/04 at 12:33am
Quote:
Originally Posted by jmX
23rd of what month? Is it the order for the install?

I've had mine shipped for days now, but its the "install" that shipped.
jmX,

You're right. There are two product codes. The first shipping confirmation you receive is for the Dell technical service.

This has been my argument for an easy refund if you choose to self install the card, as Dell themselves split out the cost as a separate product. If you don't use the "product", then you're returning it and they have no choice but to offer up the refund.

Either way, no one should get too excited when they see that first confirmation, it's a dud, and now you should start receiving repeated calls from the third party tech! You don't even have the damn card yet!
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post #29 of 104
11/19/04 at 1:02am
Whats even better is that when you cancel the install, you get ANOTHER order that ships and its for a -1 quantity of the install. So now for my card order I have 3 orders, 1 for the card, 1 for 1 install, and 1 for -1 install. 2 have shipped....the 2 useless ones.
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post #30 of 104
11/19/04 at 1:06am
Quote:
Originally Posted by jmX
Whats even better is that when you cancel the install, you get ANOTHER order that ships and its for a -1 quantity of the install. So now for my card order I have 3 orders, 1 for the card, 1 for 1 install, and 1 for -1 install. 2 have shipped....the 2 useless ones.
Yeah, but that last "shipped" order is the refund of the install costs. That's a good one.

Even though my card isn't scheduled to ship until 12/07/2004, I've received a call from the local Dell affiliate to install it. I told them I cancelled the install since the card wouldn't be here until December. They just said "o.k." and hung up.

-Bob
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post #31 of 104
11/19/04 at 4:10am
in the xps configuring components page, there was a note next to the mr9800 saying "this option might delay your shipping day". It was there for more than two weeks. But when I check that page again tonight, that note is gone.....i think our mr9800s will come real soon.
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post #32 of 104
11/19/04 at 1:34pm
Quote:
Originally Posted by jmX
Whats even better is that when you cancel the install, you get ANOTHER order that ships and its for a -1 quantity of the install. So now for my card order I have 3 orders, 1 for the card, 1 for 1 install, and 1 for -1 install. 2 have shipped....the 2 useless ones.
So how did you managed to get the installaion cancelled and get the refund?
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post #33 of 104
11/19/04 at 4:37pm
Quote:
Originally Posted by kirbychiu
So how did you managed to get the installaion cancelled and get the refund?
Dude, you're killing me! There are two or three wonderful threads discussing the issue of installing the 9800 card and receiving refunds on the tech service. You've already received as much info as you need on your own thread What's the deal with the MR9800?, where you questioned whether I had actually installed the card before calling Dell for a refund on the installation service! Maybe you should ask one of the moderators to help you set up a poll looking for the most popular way to receive a refund on the tech service of your 9800 card! You can poll on five choices:

- Called Dell and asked for customer service
- Chatted online with Dell customer service
- Wrote a letter to Dell customer service
- Sent a prayer to God for help with Dell customer service
or
- Drove directly to Dell customer Service and Napalmed them!

Just keep your three year warranty intact and let one of the tech dudes do it for you. I recommend at least reading your manual on the installation procedure so you can keep one eye on your Pepsi and one eye on the tech!

Good luck!
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post #34 of 104
11/23/04 at 2:52pm

Bah

I ordered mine on 8th Nov, and it has been "In Production" since then.

I don't want to play Halflife and NFS Underground 2 till I get my new card and the wait's killing me
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post #35 of 104
11/23/04 at 4:01pm
Thread Starter 
Ordered 11/03, it's now 20 days later and my MR9800 is still "IN PRODUCTION". This is taking way too long.
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post #36 of 104
11/23/04 at 7:34pm
I ordered mine on the Nov 22nd and it is in production with an estimated ship date of Dec 15th.
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post #37 of 104
11/23/04 at 11:19pm
Quote:
Originally Posted by namit
I ordered mine on 8th Nov, and it has been "In Production" since then.

I don't want to play Halflife and NFS Underground 2 till I get my new card and the wait's killing me
Yeah, I'm exactly like you man. I've been holding off getting HL 2 till I get my card to.


Ordered mine on the 5th, ship prep is Dec. 8th. ARGH ...wait's killing me.

Oh well, at least I can catch up on homework.
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post #38 of 104
11/23/04 at 11:42pm

Price???

Just wondering what every one paid for their mr9800??

Wazoo
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post #39 of 104
11/24/04 at 12:43pm
I was able to get a 25% off code from the Dellf girl to apply towards the $399 price, bringing it down to $299. I had a $100 customer satisfaction coupon they gave me since I tried to purchase a 9100 on their outlet website and as I was checking out they updated their sofware and lost out on the specific laptop. This brings my total to $199. It appears that the installation price you can get back is always %25 of the cost you paid. My installation charge that has already shipped is $50. Therefore after I call and get my installation cancelled I should get the card for around $150.

When did everyone cancel their installation charge, before or after the card itself shipped? I was thinking of waiting until after the card shipped and then cancelling the install.
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post #40 of 104
11/24/04 at 4:26pm
I cancelled it after I installed it. I figured, if I flubbed up, I could piece it back together with the 9700 and let the tech have a go at it as a back up. The key is to make sure the dust free bag it comes in is in mint condition and the tape fold that holds the bag down to itself is in near mint condition as well
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