I got my 8600 back when they had the 25 percent and 200 mir promotion. I've had my 8600 for about 2 weeks and i decided to start filling out the MIR form to find that the 200 MIR was not listed on my packing slip but was on my conformation email from dell. I call up dell and they try to tell me that I'm not eligible for the rebate because i have an 8600c and the rebate was only for an 8600. I guess they thought they could get past me but i explained to the service rep that if im not mistaken dell only distributes know the 8600c and they don't even sell the 8600 anymore...after about 25mins with this guy he transfers me to his supervisor adn he trys to feed me the same bs...after another 30mins he decides to give me 200 dollar credit on my credit card...by that point i was ready to return my dell if he didn't honor the 200. What really pissed me off was the fact that they tried to give me a 100 credit instead of 200? Has anyone else had this problem...
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11/9/04 at 7:36pm