RMA n stuff
This was there current email as of today.
"Hi Louis, according to temperature, the computer is not overheating. However, the blinking LED indicates the CPU cooling fans are not working properly. We need to check the CPU cooling fans for you.
Your RMA# is XXXXXXXXXX.
Please pack the computer with their original shipping box if possible, or to be placed inside the carrying bag of the system and packaged in a sturdy cardboard box with plenty of Styrofoam or other protective material surround the computer.
Please print your RMA number on the outside of the box next to the shipping label in LARGE print. Be sure to insure your shipment for the full value of your computer.
If the system is password protected, please provide the password to login your operating system.
Please include a written note describing the symptoms of your issue and when they occur. Please be as detailed as possible.
Please be sure to Back-up all of your personal data on your hard drive as Sager Computers will not be responsible for any lost data for any reason.
Please confirm your return address with a note.
Then please return it to:
18005 Cortney Court
City of Industry, CA 91748
So since im on the road and not home, coming up with a Box to ship it in, will be a pain, I guess i will have to go to one of them postal anex places and get the full meal deal.. Box, Bubble rap, foam peanuts, and postage and Insurance... speakin of insurance... im sure thats gona cost me.. 3000 dollar notebook is going to cost some cash money to? im thinkin 30-40 bucks there... plus the shipping... 30 bucks plus the packaging 20 bucks... thats cash money from MY pocket for a defective unit
Thats one check mark against sager.... i dont have a three checkmark rule, only two. They are halfway there to me never buyin a sager again. Unless they would consider an upgrade to the new 9870 or whatever it is
id pay a few bones for that upgrade =) wont happen but i can wish.. so i will be sending this in via UPS ground on Wensday, and be comuterless for till i get it back ...... I think i need a tissue.