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Sager 5670 Laptop Battery

post #1 of 7
7/22/03 at 12:47am
Thread Starter 
Hi,

I bought a Sager 5670 about a month and a half ago. It has a 2.6 ghz Intel P4, Ati Radeon 9000 with 128 Mb of ram, 512 ddr ram, 40 gig 5400 rpm HD, DVD/CD-rw combo. I must say, it is a beautiful system in all respects. Yesterday, when I unplugged my laptop while on, the system shut down. I, for the most part, run my system while plugged in, so it shouldn't have been out of battery. So, knowing that the battery charges faster while the system is off, I let it charge over night with the system off. In the morning, the battery still had no charge. Has anyone had any problems like this. Any suggestions? This is strange to me because the system is almost brand new.

Thanks,

Andrew Bond
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post #2 of 7
7/22/03 at 12:57am
The first thing I would do is call Sager. You might have to RMA it. I don't have any idea on how to fix for you though, sorry.
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post #3 of 7
7/22/03 at 2:24pm

see the thread below

regarding my power cord bit the dust. I wound up with a battery problem secondary to my power cord problem, and people gave good suggestions for diagnosing the issue. of course the best advice was to call Sager Tech support at the number in the sticky above.
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post #4 of 7
8/2/03 at 3:09pm
I just noticed I had the same problem
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post #5 of 7
8/2/03 at 3:33pm
Thread Starter 

New battery

Sager called me. Gave them my credit card number and mailing address. Recieved new battery within a week. Sent the old battery in. Didn't cost me anything but 8 dollars for shipping. Now my lcd latch broke so they're mailing me that now.

I first really loved this laptop, but these little problems are giving second thoughs.

Andrew
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post #6 of 7
8/17/03 at 5:26pm
What do you have to do?
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post #7 of 7
8/17/03 at 9:44pm
Thread Starter 

goto sagernotebook.com

Hi,

Just go to http://sagernotebook.com and find you way to the support page. Click RMA support and a window comes up where you put you name, email, phone, and problems. They will call you up, usually the next day. You'll be on the phone for about 5 minutes and your problem will be resolved. They have two options. You send in the faulty hardware, and when they recieve it, they send you the new hardware. Or, you can give them your credit card number as a deposit, they ship you the part the next day, and you have to send the faulty part back to them within 15 days.

Good luck,

Bond
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