Dell Order Status Question

Hi there...

Yep. I was wondering about that too as I don't see any indication of kitting/build etc.

Actually it really makes me wonder if the status stuff is just setup to make the customer see/feel something is happening and the PC's/Notebooks are not just sitting in a warehouse somewhere waiting for the courier to pick 'em up!

I think it is all BS. Sorry if I'm wrong.

Cheers Chook from Sydney!

Akumas,

> Or does the actual text light up?

No nothing at all happens. I've just gone through watching the status and cancelled the order on the day just before delivery (yesterday).

The reason is because a much better deal came out on the 700m

Cheers Chook.

I call the Dell Home Customer Care line. Order status should be in there somewhere under "Make a purchase, get pricing info or complete an online order".

If not, try some of the other relevant options.

Good luck!

D

On the Dell America page, the update Looks different. Instead of the nice pictures, we get Formatted text.

Pre-Production

In Production

Kitting
Building
Testing
Boxing

Shipped

When a step is completed, we get a check mark beside that step, and then the current step that it is on is highlighted. It seems that on a system that isnt backed up, all the steps are completed within one day up to "Boxing" where it sits for 2-3 days. So I'm not sure how Australia's page works, but that's how I know what step it's in. Also, the phone system will tell you, if you call here.

Akumas,

Don't worry!

Very soon the Delivery Prep will pop-up with a BIG tick, bypassing any info in the "In-Production".

Cheers Chook

EDIT: BTW your specs look very nice

Akumas,

In the box where it says " There Is Currently No Detailed Shipping Information." an icon will appear.

...and info like this will come up when selected:

17/11/04 12:00 Ex Factory Order Ex Factory
17/11/04 17:08 Intl Transport Loading for Export
19/11/04 00:00 Intl Arrival Arrival at Destination Country
19/11/04 14:46 Cleared Cleared at Destination Customs
21/11/04 16:23 Logistics In Crossdock/Merge/Label/Ship
21/11/04 16:34 Ex Bond Released from Customs Warehouse
23/11/04 12:15 Dispatch Dispatched to local courier



Cheers Chook

Hey...

How the friggen hell did you post that piccy above, I spent at least 1 min trying to post a piccy of what I see before the lappy is about to be picked up by the courier???

Cheers Chook

Ha ha!!!!

There you go, did it!



This is of the notebook that (as I mentioned above) I had cancelled as a much better offer came along.

BTW the new notebook that I orderd has exactly the same Order Date and Estamated Delivery Date as you!

Cheers Chook

I think the only thing that really shows anything is the Baxglobal delivery page. It shows you what stage of delivery it is in. That is the only one that I watched like a hawk for 2.5 days!

Hmmm ...well seeing you asked!

The first one I had ordered was:

DELL 700m
AUD $1826.00
1.6 Pentium M
512meg RAM
30 Gig HD
DVD/CD RW
8 cell battery
This one included
- $300 discount
- free double RAM (256->512).

I cancelled that and ordered this:

DELL 700m
AUD $1898.60
1.8 Pentium M
512meg RAM
60 Gig HD
DVD/CD RW
4 cell battery
This included
- 25% discount
- Free 128MB Memory Key

If you look today (as today is the "last day"), it's the middle one here: 700m

If you noticed the negative thing (depends on how you use it), I decided to just get the 4 cell battery instead of upgrading to the 8 cell battery. Although, that only cost and extra AUD $28.60.

I will using 95% between home and office so I really don't care about the battery life too much. I can always get another later.

Extras that I will buy are:

LINKSYS Wireless-g Broadband WRT54G Router..AUD $128.00
STM Powerbook Glove - 12 inch......................AUD $39.00
Logitech Mouse V500 Cordless Notebook...........AUD $86.00
Delivery......................................................AUD $10.00

From this shop: City Software

One thing is that I really need to compare the Apple Powerbook to see if the DELL 700m will fit in the 12 inch Powerbook Glove.

Ohhhh and BTW my STATUS page (dates) are exactly the same as yours that you had posted above.

Cheers Chook

Damn mine is still "In Production" at 5.50pm Friday arvo ...seem to remember on the other one it was stuck there for a while, then the next time I looked, all of them were ticked right through to "Shipped".

BTW it remains to be seen if a better deal comes out and I even cancel this one!!!

I wonder how many orders other people have gone through doing this?

Cheers Chook