This is starting to look like people who don't know a thing about computers are starting to complain again. One question, did you have the power cord plugged in when you left your computer? If not, then it is pretty obvious what happened, your battery died. If it was plugged in then you either have a bad power pack (which is easily replaced, and happen in way less than three months, try more like less than a week) or there is a problem with your mobo and getting power. Which is also easil replaced and would take less than a week to send it and get it back. At most two weeks but I doubt it. I sent mine back and had it back in about a week. So stop with your bs I know nothing so I am going to complain. You guys who think Alienware is bad and Dell is good? Ever talk to their customer service? I spent numerous hours with them with my p.o.s desktop i got from them. With in the first month the dial modem that came with it stopped working, Dell wouldn't replace it just told me to take it out. Then the motherboard and the processor just stopped working and they sent us a new motherboard and processor which also don't work but I am beyond the warrenty period so I am screwed with that. They won't help me. The last time I talked to them I talked to someone in India who didn't even speak English! What the heck is up with that? At least with Alienware you talk to someone in the US. It wasn't until I got bounced around to 30+ different people in India that they transfered me to a "level 2" customer service rep. That is what they called it. This guy was actually in the US and didn't do a damn thing for me, he told me it was Windows that was having the problems. So, he gave me Microsofts number. I called MS and guess what they said about Dell, they make crap machines and will go out of their way to not help you. No, joke that is exactly what he said to me. After we proved beyond a shadow of a doubt that it was not windows error he had me call Dell back and prove it to them. Well, all Dell said pretty much was too bad, we can't help you then. When I called Alienware for any problem I have ever had I have talked to one person the whole time, they spoke english, and guess what they helped me and knew what they were talking about. You guys are completely rediculous. Why don't you get off your lazy butts, get a little patience, and send it back to get it fixed instead of complaining that it did not go the way you wanted it to. Grow up.
post #21 of 31
11/30/04 at 3:54am