Originally Posted by srw101
Wow I'm starting to rethink getting the Sager after seeing this thread. It makes me a little nervous considering the downtime of shipping it out and a possibility of not fixing the problem at all.
I sure hope to see a few resolutions in this thread before I buy it next month.
I wouldn't let Userx influence my decision to buy or not buy from Sager or one of their resellers. Userx, is a new logon ID that was created specifically for this "Rant". He was probably one of the many avid supporters for the 8890 that he has had for a year and did not want to confuse his current frustration with the machine's performance. Normally a laptop battery, if purchased from an outside/3rd party vendor, is only guarenteed for a period of one year. Some last a lot longer than that and some last less than a year.
My advice would be to check the condition of the entire machine, including the battery at the 11th month anniversary. If any problems are detected, contact Sager for resolution. This way your claim won't "fall in the cracks" on the last day of the warranty.
Userx is a disgruntled customer, that wants us to believe that he is a "home grown" lawyer; however, he does not have his facts straight regarding mail order/internet purchases. Additionally, his claims are totally false and self serving.
I have had Sagers for over five years and have remained satisfied. I did receive a bad machine. I returned it and purchased a replacement unit that has had no problems so far. I also burned out the battery on the replaced unit in less than 20 days.
Take what Userx has stated with a big "grain of salt".