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8886 TV Studio only records small file sizes!

post #1 of 9
12/23/02 at 2:52am
Thread Starter 
I posted this a while ago at the bottom of a thread, had some confirming reports from other users (although beebsters's 8886 seems to work fine). But that post was buried and my problem hasn't gone away.

I press record on the VCR part of the UI and for a 4 minute recording I get a file about 8 MB. I think it may just be getting the audio, as it comes out in .mpg format and the audio from the files plays in Windows Media Player.

The UI to change the record settings in TV Studio is pretty intuitive and there's really no way I can think of that I'm screwing it up. There's only a few boxes/sliders to work w/. What's the deal here? Has anyone experienced this before? Anyone seen anything about this?

Is there a setting in Windows XP Pro that I have to disable somewhere to make this work?

Anything would be helpful at this point.
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post #2 of 9
12/24/02 at 2:57am
Do you have the capture time set to unlimited? Make sure you have plenty of space available on the hard drive you direct the file to... you may want to go through the help file to see what it brings up. I went through and tried to get it to have the problem you have and was unsuccessful.... Make sure all of the drivers are installed correctly and you don't have it set to record from an s-video input (assuming you are receiving from coax, lol).
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post #3 of 9
12/24/02 at 4:05am
Thread Starter 
Been there, done that, tried that.

The help menu for TV Studio is really spartan, as you probably figured out by now. There' just nothing there of any "help".

Capture time has been tried both ways. I have it set to my second hard drive (which has about 30 GB left on it).



Yeah, I don't think you can even have it set to record from something other than what you get the video feed from (which is coax for me).

I appreciate the help tho. I really want to get this to work. Think I should try to uninstall/reinstall? Am I at that point?
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post #4 of 9
12/24/02 at 3:55pm
Thread Starter 
Here's what Sager Tech support said:

Hi Mike, I just recorded 5 minutes. The file is 120MB. It looks the
VCR does not record video correctly. I do not know why it can't
record. Have you removed the TV studio software?

Do you use Outlook express? If not, uninstall Outlook Express
from the Add/Remove Programs Windows components list in the
control panel. It may interfere with TV Studio software.

OUTLOOK EXPRESS?!?!?! WTF!?!? My wife uses it for a hotmail account, so I don't really want to delete it, but oh well... Does this sound whacked to anyone else?
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post #5 of 9
12/24/02 at 4:48pm
lol, yes, it does sound strange. I would try the uninstall and reinstall of the TV software first. If that doesn't fix it, give what they said a try if you can. You can export all the email csv and have them saved easily and uninstall Outlook, try it, and put Outlook back on.
I would think it's got to be the software, but I'm the type that doesn't try to work my way to the root cause. I format and blow any chance of sotware problems away that I can and put the minumum software needed to test it. Then put one program on at a time to see what has the problem, often it never shows up again and I write it off as just a hangup from a bad install somewhere.
It would be great if you had a 2nd hard drive. You could remove your current one and load up the other one to see if it works. You would have a fresh install for troubleshooting and not loose anything off the main drive.
LL
LL
LL
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post #6 of 9
12/24/02 at 5:06pm
Thread Starter 
I do have two HD's, but still, that sounds like a rather draconian approach to this problem. I'm hoping that an uninstal/reinstall (of TV Studio) will do the trick. He also suggested I get rid of MSN Messenger (instead of Outlook Express).

We'll see. I post back any results.
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post #7 of 9
12/24/02 at 6:22pm
Thread Starter 
Well, after all that hemming and hawing, an uninstall/reinstall did the trick. I should have known better, but oh well.

Thanks for all the help. I know I'll be back w/ more questions later.
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post #8 of 9
12/24/02 at 7:01pm
Good news. Glad to hear it's all working now =)
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post #9 of 9
12/25/02 at 1:29am
Agreed! I wonder how those other programs interfere with the recording function... ?? Must be a shared windows file they use.
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